![Lucidia Sousa](https://jobicy.com/react/themes/app/images/avatar.jpg) Lucidia Sousa # Commercial Sales Manager Open to offers · Member since 15 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationBrazilDesired salaryUnspecifiedWork preferenceOn-site / Full Time, Contract, FreelanceExperience levelSenior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a commercial and sales management professional with over 22 years of experience in commercial operations, strategic planning, team leadership, and customer growth. I have worked extensively in direct sales, external and internal sales teams, and commercial planning, with a strong focus on results, KPI tracking, and goal achievement. My background includes leadership roles in telecom, retail, finance, education, and direct sales, where I have managed teams, developed action plans, and supported business expansion. I also have experience in marketing, customer retention, post-sales support, prospecting, and account management, always aiming to strengthen client relationships and improve performance. I hold a postgraduate degree in People Management and Organizational Psychology and a degree in Logistics, which support my strategic and people-centered approach to business. I am available for travel and have strong mobility across regions, with a career built on adaptability, leadership, and consistent delivery of commercial targets. ## Skills 21 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Business Development](https://jobicy.com/talent/business-development.md)[CRM](https://jobicy.com/talent/crm.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Financial Services](https://jobicy.com/talent/financial-services.md)[KPI Analysis](https://jobicy.com/talent/kpi-analysis.md)[Lead Generation](https://jobicy.com/talent/lead-generation.md)[Marketing](https://jobicy.com/talent/marketing.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[People Management](https://jobicy.com/talent/people-management.md)[Performance Management](https://jobicy.com/talent/performance-management.md)[Prospecting](https://jobicy.com/talent/prospecting.md)[Route Planning](https://jobicy.com/talent/route-planning.md)[Sales Management](https://jobicy.com/talent/sales-management.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Telecommunications](https://jobicy.com/talent/telecommunications.md)[Training And Development](https://jobicy.com/talent/training-and-development.md) ## Experience Career history ### Gerente de Vendas · Jequiti Cosmético Jun 2025 – Nov 2025Responsible for training, developing, and leading sales consultants. Focused on targets, client base expansion, performance monitoring, prospecting strategies, and brand strengthening. ### Representante Comercial PJ · J Jr Seguimento Jun 2025 – Dec 2025Commercial representative for food and nutraceutical products, serving pharmacy, supermarket, and wholesale channels. Responsible for prospecting, active account management, negotiation, technical product presentation, sell-in and sell-out actions, order follow-up, and post-sales support. ### Supervisora de Crescimento II · Brisanet Jan 2022 – Aug 2025Managed marketing-related demands, new brand locations, contracts, administrative processes, hiring and termination processes, attendance control, and service administration. Monitored growth, closed clients, churn rate, and created strategic action plans to achieve company goals. ### Supervisora de loja PJ · Crefaz financeira Sep 2024 – Nov 2024Managed store processes and people, trained and motivated the team, provided feedback, supported commercial activities, handled external sales through PAP actions, monitored proposals in the system, and tracked goals and client portfolios. ### Supervisora de vendas comercial · Din Service (CLARO Telecom) Oct 2021 – Dec 2021Managed direct PAP collaborators and sales channels, analyzed productivity and market coverage, defined sales strategies by customer cluster, supported market expansion, and improved customer experience. ### Analista de negocio · Sociedades de educação Tiradentes Apr 2021 – Oct 2021Analyzed and developed commercial strategies focused on student acquisition and retention. Evaluated campaign performance, goal projections, indicators, and process improvements in sales and service. ### Gerente de Vendas · Odorata Cosméticos Dec 2018 – Sep 2019Led an external commercial team with focus on results and sustainable growth. Responsible for recruitment, training, development of sales leaders, daily performance tracking, corrective actions, route planning, and team motivation. ### Executiva de Contas · Educa Mais Brasil Nov 2023 – Jul 2024Prospected and managed clients for payment solutions, including card machines, PIX, payment links, and financial services. Conducted external approaches, presented tailored proposals, negotiated from start to close, and provided post-sales support. ### Vendedora externa · Atento (Redeflex) Aug 2014 – Sep 2015Worked in external sales and client management, focusing on business opportunities, commercial proposals, negotiations, post-sales support, and customer loyalty. ## Education Learning history ### UNOPAR/BA 2024 – 2024Pós-Graduação, Gestão de Pessoas e Psicologia Organizacional Postgraduate studies in people management and organizational psychology. ### Uniasselvi/BA 2021 – 2021Graduação, Logística Undergraduate degree in Logistics. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.