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* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

I am a proactive, organized, and responsible professional with strong interpersonal skills and a solid ability to work in teams. I am oriented toward results and continuous improvement, and I enjoy taking on responsibilities that allow me to contribute positively to the workplace.

I have experience in customer service, cash handling, point-of-sale operations, reception duties, and administrative support. Over the years, I have developed practical skills in office tasks, client attention, and day-to-day operational coordination.

My background includes work in commercial and public-sector environments, where I handled questionnaires, customer reception, secretarial tasks, and administrative processes. I also have experience in hotel reception, including check-in, check-out, booking management, and petty cash handling.

I studied general education with a focus on sciences and completed training in business administration applied to informatics. This has helped me strengthen my administrative profile and improve my ability to use office tools and support business operations.

I am especially interested in roles where I can continue growing professionally in administration, reception, customer service, or commercial support. I value clear communication, service quality, and efficient work processes.

I am open to new opportunities that allow me to apply my experience, learn new tools, and keep building a stable and productive career.

## Skills

### [Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Point of Sale](https://jobicy.com/talent/point-of-sale.md)[Check Out](https://jobicy.com/talent/check-out.md)[Virtual Assistance](https://jobicy.com/talent/virtual-assistance.md)[Virtual Advising](https://jobicy.com/talent/virtual-advising.md)[Questionnaire Handling](https://jobicy.com/talent/questionnaire-handling.md)

## Experience

Sales Assistant @ El Rincon de lo necesario  Feb 2015 - Feb 2016 Worked in customer service and sales support, handling cash and point-of-sale operations.

Commercial Advisor / Surveyor @ Asesora Comercial  Mar 2018 - May 2019 Provided customer service, distributed flyers, and completed questionnaires.

Secretary @ DATRIM - Dirección de Administración Tributaria Municipal  Feb 2021 - Dec 2023 Performed administrative and secretarial duties, including office tasks and client reception.

Receptionist @ Hotel Opera  Feb 2024 - Feb 2025 Handled client reception, check-in and check-out, booking management, and petty cash.

## Education

Colegio Aragua Estudiantil  2013 - 2013  Bachiller, Ciencias

General secondary education with a focus on sciences.

CEAV  Jan 2019 - Mar 2019  Course Certificate, Administración Empresarial Aplicada a la Informática

Completed a course in business administration applied to informatics.

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