🔒 Stealth Profile: This professional is browsing anonymously. Personal contacts, photo, and company names are hidden.Skill Assessments This user has not passed any tests yet Languages Hebrew - Native or Bilingual English - Fluent Spanish - Fluent People also viewed * [![Katherine Reyes](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71669_1784653165.jpg) Katherine Reyes Bilingual Customer Support Specialist](https://jobicy.com/u/id71669.md) * [![Mariana Montoya](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71640_1784643759.jpg) Mariana Montoya Customer Service Representative](https://jobicy.com/u/id71640.md) * [![K Anantharaman .](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71632_1784640929.jpg) K Anantharaman . 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I have led initiatives that improved adoption, satisfaction, and revenue, including a remote CRM rollout for 5,000 employees and large-scale workshop delivery for more than 2,000 users. My background combines strategy and execution. I enjoy building processes, improving customer journeys, and creating measurable business impact through proactive communication and operational discipline. I have also worked in sales and business development, where I expanded pipelines, generated revenue opportunities, and supported growth across international markets. In addition to corporate experience, I co-founded and scaled a surf academy and wellness retreat business, managing operations, marketing, and customer success end to end. I work comfortably with cross-cultural teams and global clients, and I bring a strong focus on retention, relationship management, and customer experience. ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[CRM](https://jobicy.com/talent/crm.md)[SaaS](https://jobicy.com/talent/saas.md)[Account Management](https://jobicy.com/talent/account-management.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Relationship Management](https://jobicy.com/talent/relationship-management.md)[HubSpot](https://jobicy.com/talent/hubspot.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Canva](https://jobicy.com/talent/canva.md)[Consultative Sales](https://jobicy.com/talent/consultative-sales.md)[Sales Development](https://jobicy.com/talent/sales-development.md)[Digital Transformation](https://jobicy.com/talent/digital-transformation.md)[Process Optimization](https://jobicy.com/talent/process-optimization.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Outbound Sales](https://jobicy.com/talent/outbound-sales.md)[Pipeline Development](https://jobicy.com/talent/pipeline-development.md)[Retention Strategy](https://jobicy.com/talent/retention-strategy.md)[wix](https://jobicy.com/talent/wix.md)[Cross Cultural Communication](https://jobicy.com/talent/cross-cultural-communication.md) ## Experience Co-Founder & CSM / Account Manager @ S0$#WS0 May 2022 - Present Built and scaled an international surf academy and wellness retreat business. Grew annual revenue to $40K by managing operations, marketing, and customer success initiatives end to end. Maintained 5-star satisfaction and increased retention by 25% through proactive follow-ups and process optimization. Implemented multi-currency payments, generating $9K in premium retreat revenue and improving client experience. Standardized communications, saving more than 2,500 minutes annually. Increased revenue by 20% through partnerships with hotels and villa owners. Account Executive @ S0$#WS0 Sep 2023 - Jan 2024 Led U.S. clients through consultative sales of digital marketing programs in a short-term contract role. Outbound Sales Development Representative @ S0$#WS0 Apr 2022 - Jan 2023 Worked for a global SaaS communication platform supporting sales and support operations across the U.S., Spain, and Israel. Opened opportunities through independent outreach and personalized value creation, generating about $200K in potential ARR. Expanded pipeline across multiple markets and increased inbound engagement by 120% through LinkedIn content. Was recognized twice as a Top Performer in the Israeli market team. CSM & Project Manager @ S0$#WS0 Jul 2018 - Aug 2021 Led digital transformation projects to improve efficiency and system adoption. Managed a remote CRM implementation for 5,000 employees during COVID-19, achieving 98% satisfaction and 100% adoption through structured onboarding and digital training. Delivered more than 500 workshops for over 2,000 employees, improving system adoption by 30%. ## Education S0$#WS0$#W 2016 B.A., Marketing & Behavioral Sciences Bachelor's degree in Marketing & Behavioral Sciences. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.