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Languages  Spanish - Native or Bilingual   English - Advanced People also viewed
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[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I’m a bilingual Project Manager and Marketing Operations professional with over seven years of experience helping teams stay organized, improve processes, and move projects forward.

I’ve worked with U.S. and Latin American companies across digital marketing, CRM, automation, websites, reporting, and client operations. I’m comfortable coordinating people, timelines, deliverables, and priorities, especially in fast-moving remote environments.

What I enjoy most is bringing structure to complex projects, solving problems before they become bigger issues, and making sure everyone knows what needs to happen next. I’m proactive, detail-oriented, and easy to work with, and I’m looking for a long-term remote role where I can contribute, keep learning, and become a reliable part of the team.

## Skills

### [Project Management](https://jobicy.com/talent/project-management.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Excel](https://jobicy.com/talent/excel.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Risk Management](https://jobicy.com/talent/risk-management.md)[Documentation](https://jobicy.com/talent/documentation.md)[Training](https://jobicy.com/talent/training.md)[Digital Marketing](https://jobicy.com/talent/digital-marketing.md)[English](https://jobicy.com/talent/english.md)[Testing](https://jobicy.com/talent/testing.md)[Google Sheets](https://jobicy.com/talent/google-sheets.md)[Client Communication](https://jobicy.com/talent/client-communication.md)[Google Ads](https://jobicy.com/talent/google-ads.md)[Spanish](https://jobicy.com/talent/spanish.md)[Lead Management](https://jobicy.com/talent/lead-management.md)[Project Coordination](https://jobicy.com/talent/project-coordination.md)[performance reporting](https://jobicy.com/talent/performance-reporting.md)[Workflow Automation](https://jobicy.com/talent/workflow-automation.md)[Requirements Gathering](https://jobicy.com/talent/requirements-gathering.md)[Meta Ads](https://jobicy.com/talent/meta-ads.md)[Marketing Operations](https://jobicy.com/talent/marketing-operations.md)[CRM Management](https://jobicy.com/talent/crm-management.md)[Looker Studio](https://jobicy.com/talent/looker-studio.md)[Issue Tracking](https://jobicy.com/talent/issue-tracking.md)[GA4](https://jobicy.com/talent/ga4.md)[SOP Development](https://jobicy.com/talent/sop-development.md)[Campaign Planning](https://jobicy.com/talent/campaign-planning.md)

## Tech Stack & Tools

### Collaboration

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/trello/trello-original.svg) Trello](https://jobicy.com/talent?tool=trello.md)

### Communications

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/slack/slack-original.svg) Slack](https://jobicy.com/talent?tool=slack.md)

### Design

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/canva/canva-original.svg) Canva](https://jobicy.com/talent?tool=canva.md)

### Development

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/wordpress/wordpress-original.svg) WordPress](https://jobicy.com/talent?tool=wordpress.md)

## Experience

Independent Project, Operations & CRM Consultant @ S0$#WS0  2026 - Present Lead client projects from discovery and requirements gathering through configuration, testing, documentation, training, and final handoff. Manage timelines, action items, owners, dependencies, approvals, risks, and stakeholder updates across multiple workstreams. Configure CRM environments in GoHighLevel, including pipelines, calendars, workflows, permissions, payment links, email and SMS automation, and reporting. Create SOPs, process maps, checklists, user guides, troubleshooting documentation, and training materials. Coordinate with clients, software support, developers, vendors, and internal stakeholders to resolve blockers and keep projects moving.

Marketing Operations & Project Coordinator @ S0$#WS0  2025 - 2026 Coordinated recurring processes across marketing, lead management, appointments, reporting, customer follow-up, and pipeline operations. Maintained trackers and KPI reporting across scheduled, sold, cancelled, disqualified, no-show, pending, and rescheduled outcomes. Organized tasks, priorities, deadlines, and team follow-up using ClickUp, Slack, Zoom, and Google Workspace. Built a five-stage reactivation workflow and supported process improvements that reduced appointment no-shows from approximately 38% to 12%. Standardized CRM fields, notes, ownership rules, and status definitions to improve reporting accuracy and operational visibility.

Digital Marketing, Project & Client Operations @ S0$#WS0  2020 - 2025 Coordinated digital marketing, website, content, campaign, CRM, and client delivery projects across consumer and service-based brands. Managed timelines, deliverables, approvals, reporting, and communication between marketing, design, technical, and business stakeholders. Managed and optimized content and ongoing digital operations across five WordPress websites, including page updates, landing pages, publishing, and site coordination. Supported campaign planning, performance reporting, customer acquisition, and process improvement using GA4, Looker Studio, Google Ads, Meta Ads, and spreadsheets. Contributed to growth initiatives associated with a reported 30% increase in sales for Too Strong Coffee.

Marketing, Operations & Project Coordination @ S0$#WS0  2018 - 2025 Supported cross-functional projects involving mobile apps, websites, paid media, content, customer acquisition, reporting, and client operations. Coordinated tasks, reviews, approvals, deadlines, and communication across internal teams, clients, and external collaborators. Translated business goals into practical project plans, campaign actions, reporting structures, and customer-facing deliverables. Prepared dashboards, performance reports, and recommendations using Excel, Google Sheets, GA4, Looker Studio, and CRM exports. Worked across fast-paced environments where priorities changed frequently and clear follow-through was essential.

## Education

S0$#WS0$#W  Not specified  Bachelor's Degree, Economics and Finance

Portfolio not available.

Services not available.