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Languages  Arabic - Native or Bilingual   French - Upper-Intermediate   English - Intermediate   Spanish - Elementary People also viewed
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[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)

## About Me

I am an administrative and commercial assistant with several years of experience supporting office operations, customer service, and sales administration.

I have worked on administrative file management, document reception and verification, scanning, archiving, and maintaining organized records according to internal procedures.

I am experienced in invoicing follow-up, preparing and sending invoices, handling customer claims, and supporting after-sales service requests.

I also have experience entering customer orders into management tools, checking data accuracy, preparing quotes, and assisting with sales administration tasks.

My background includes customer reception and guidance, travel agency support, and adapting quickly to different work environments and team settings.

I am comfortable with office tools, fast and accurate data entry, and collaborative work, and I bring strong versatility, adaptability, and commercial awareness to administrative roles.

## Skills

### [Customer Service](https://jobicy.com/talent/customer-service.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Invoicing](https://jobicy.com/talent/invoicing.md)[Document Management](https://jobicy.com/talent/document-management.md)[Sales Support](https://jobicy.com/talent/sales-support.md)[Travel Coordination](https://jobicy.com/talent/travel-coordination.md)[Order Processing](https://jobicy.com/talent/order-processing.md)[Complaint Handling](https://jobicy.com/talent/complaint-handling.md)

## Experience

Assistante administrative et commerciale @ AGRICO ENERGIE  Jul 2023 - Present Managed administrative files, received and verified documents, scanned and archived records, followed invoicing, prepared and sent invoices, handled after-sales service requests and customer complaints, entered customer orders into the management tool, checked data accuracy, prepared quotes, and supported administrative processing of orders and invoices.

Agent de voyages @ AL KHOUZAMA  Jan 2019 - Aug 2020 Welcomed clients, identified their needs, managed modification and cancellation requests, prepared quotes, and followed invoicing and payment processes.

Accueil et renseignement @ OUASRAFE  Sep 2017 - Aug 2018 Provided reception and information services, adapted to different contexts and customer needs, integrated quickly into new teams, and adjusted rapidly to new work methods and changes.

## Education

ISTA, Taourirt  Sep 2015 - Jun 2017  DUT, Développement informatique

Diploma in computer development.

Salah Eddine Al Ayoubi, Taourirt  Oct 2014 - Jun 2015  Baccalauréat, Science expérimentales

Secondary school diploma in experimental sciences.

Portfolio not available.

Services not available.