Skill Assessments This user has not passed any tests yet Languages English - Advanced Spanish - Intermediate Portuguese - Native or Bilingual People also viewed * [![Amer Saeed](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71663_1784649706.jpg) Amer Saeed Digital Marketing & SEO Specialist](https://jobicy.com/u/id71663.md) * [![Valeria Melo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71322_1784646156.jpg) Valeria Melo SEO Specialist](https://jobicy.com/u/id71322.md) * [![Elvys Valero](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71549_1784595173.jpg) Elvys Valero Journalist and Marketing Specialist](https://jobicy.com/u/id71549.md) * [![José Martín López Miranda](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71522_1784581873.jpg) José Martín López Miranda Strategic Communication Specialist](https://jobicy.com/u/id71522.md) * [![John paul Garcia](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71521_1784581754.jpg) John paul Garcia Virtual Assistant](https://jobicy.com/u/id71521.md) * [![Md Jahangir Alam](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71491_1784573521.jpg) Md Jahangir Alam Digital Marketer SMM Ads Expert](https://jobicy.com/u/id71491.md) * [![Dira Hydration](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_4463_1779684591.jpg) Dira Hydration Marketing Leadh](https://jobicy.com/u/id4463.md) * [![Camille Bernadette Roa](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71418_1784514348.jpg) Camille Bernadette Roa Technical Marketing and Automation Manager](https://jobicy.com/u/id71418.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me I have built my career creating and developing data-driven solutions. Throughout my professional journey, I have consistently used information from multiple sources to perform analyses and improve customer experience. I have held leadership roles and also owned a company in the market research sector. My focus has always been helping clients make better business decisions using internal data and market research insights. I have extensive experience working with many of the leading companies in Brazil, presenting qualitative and quantitative research solutions related to communication, customer experience, employee engagement, attitude, and consumer usage. I have worked in strategic roles involving product development, insights, client management, and project leadership. I am comfortable operating in environments that require business understanding, analytical thinking, and relationship management. My background also includes consulting for sectors such as food service, retail, finance, political consulting, and public administration. I have specialized in evaluating market potential for new store openings and supporting business strategy with research-based recommendations. I am a professional with strong experience in market research, business consulting, and strategic marketing, and I value using data to guide decisions and create measurable impact. ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[Communication](https://jobicy.com/talent/communication.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Leadership](https://jobicy.com/talent/leadership.md)[Strategic Planning](https://jobicy.com/talent/strategic-planning.md)[Market Research](https://jobicy.com/talent/market-research.md)[Customer Experience](https://jobicy.com/talent/customer-experience.md)[PHP](https://jobicy.com/talent/php.md)[Marketing Strategy](https://jobicy.com/talent/marketing-strategy.md)[Client Management](https://jobicy.com/talent/client-management.md)[Business Intelligence](https://jobicy.com/talent/business-intelligence.md)[Internet](https://jobicy.com/talent/internet.md)[Employee Engagement](https://jobicy.com/talent/employee-engagement.md)[Qualitative Research](https://jobicy.com/talent/qualitative-research.md)[Quantitative Research](https://jobicy.com/talent/quantitative-research.md)[Business Consulting](https://jobicy.com/talent/business-consulting.md)[SPSS](https://jobicy.com/talent/spss.md)[consumer behavior](https://jobicy.com/talent/consumer-behavior.md) ## Tech Stack & Tools ### Development [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/spss/spss-original.svg) IBM SPSS](https://jobicy.com/talent?tool=spss.md) ### Languages & Frameworks [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/php/php-original.svg) PHP](https://jobicy.com/talent?tool=php.md) ## Experience Diretor de Marketing @ Customer Satisfaction Consultaria Empresarial Jan 2018 - Present Responsible for product development, insights, strategic project management, innovative leadership, client management, and business development through new research tools and value-added analyses. Diretor Proprietário @ Technikós Pesquisas de Mercado May 1998 - Dec 2017 Owned and led a market research consultancy, helping companies define business strategies based on consumer behavior, serving leading clients in food service, retail, and finance, and specializing in market potential analysis for new store openings. Diretor de Atendimento @ GALLUP Mar 1980 - Apr 1998 Managed accounts for leading companies in food service, retail, and finance, with specialization in market potential evaluation for new store openings and consulting in political and public administration projects. Codificador @ INESE Jan 1977 - Feb 1980 Worked as a coder in a market research consultancy. ## Education Universidade de Guarulhos – UnG Dec 1991 Graduado, Administração de Empresas Bachelor's degree in Business Administration. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.