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William Babli

# Customer Support Specialist

Open to offers · Member since 18 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationBogotá, ColombiaDesired salaryUnspecifiedWork preferenceRemote OnlyExperience levelMid
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a hospitality professional with several years of experience in luxury service, customer relations, and premium guest experience.

I have worked in demanding environments where attention to detail, calm communication, and fast problem-solving are essential to maintaining high client satisfaction.

My background includes serving international and VIP guests, handling requests and complaints efficiently, and supporting smooth daily operations in high-end hotels.

I am comfortable working in team-oriented settings and I also bring autonomy, adaptability, and strong organizational skills to my work.

I have experience training new colleagues and contributing to commercial goals, which has strengthened my sense of responsibility and service quality.

Today, I am looking to apply my customer service expertise in a remote role focused on support, client experience, or premium service.

## Skills

8 capabilities[Communication](https://jobicy.com/talent/communication.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Hospitality](https://jobicy.com/talent/hospitality.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Sales Support](https://jobicy.com/talent/sales-support.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Training](https://jobicy.com/talent/training.md)

## Experience

Career history

### Chef de Rang / Service Client Premium · Pullman Paris Montparnasse

Jan 2022 – Dec 2025Managed daily service for 60 to 70 clients per shift in a high-end hotel. Welcomed international and VIP guests, resolved requests and complaints quickly, trained new employees, and contributed to commercial objectives.

### Chef de Rang · Monsieur George Hôtel Spa

Jan 2025 – Dec 2025Provided personalized service to an international and demanding clientele and adapted quickly to the establishment's standards.

### Chef de Rang · Balzac Hôtel

Jan 2025 – Dec 2025Delivered high-end service in a 5-star hotel and worked closely with dining room and kitchen teams to ensure smooth service.

### Barman · The One Alma Hôtel

Jan 2025 – Dec 2025Provided premium service to local and international guests while following the establishment's quality standards and procedures.

## Education

Learning history

### CFA Médéric

Jan 2021 – Dec 2022CAP, Restauration

Vocational training in restaurant service and hospitality.

### Lycée Maximilien Perret

Jan 2018 – Dec 2018BEP, TISEC (Installation des systèmes énergétiques et climatiques)

Technical secondary education in energy and climate systems installation.

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