Skill Assessments This user has not passed any tests yet No languages specified.People also viewed * [![Estela Raquel Alvarenga](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71587_1784616771.jpg) Estela Raquel Alvarenga Control Management Analyst](https://jobicy.com/u/id71587.md) * [![Alvaro Poceiro](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71475_1784562268.jpg) Alvaro Poceiro Maintenance Technician](https://jobicy.com/u/id71475.md) * [![Chariza Claire Cuanso](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_57967_1779685467.jpg) Chariza Claire Cuanso Account Manager](https://jobicy.com/u/id57967.md) * [![kazeem afeez Akanni](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_69844_1784558074.jpg) kazeem afeez Akanni Sales Manager | IT Sales Consultant](https://jobicy.com/u/id69844.md) * [![Sachin Shah](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71451_1784548281.jpg) Sachin Shah Client Partner / Strategic Accounts / Commercial Development](https://jobicy.com/u/id71451.md) * [![Πολύβιος Φουντουλάκης](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71308_1784413982.jpg) Πολύβιος Φουντουλάκης Client Success Operations Specialist](https://jobicy.com/u/id71308.md) * [![Sebastián Salazar Rodríguez](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/avatar_68199_1781670161.jpg) Sebastián Salazar Rodríguez Professional Services Associate](https://jobicy.com/u/id68199.md) * [![Natasha Black](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71061_1784165510.jpg) Natasha Black Business Operations Manager](https://jobicy.com/u/id71061.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me I work at the intersection of business processes, enterprise systems, integration, and delivery. I lead the design and implementation of enterprise CRM, ERP, data, and integration landscapes, coordinating management, business teams, internal IT, and external implementation partners. I translate business requirements into target processes, system decisions, delivery plans, and production-ready solutions. I focus on structured requirements, system and architecture decisions, implementation governance, integrations, automation, AI-enabled workflows, and custom applications. I can contribute to customer onboarding, implementation support, adoption planning, process and system analysis, stakeholder workshops, success metrics, reporting, and structured handover. I prefer project-based or freelance engagements with clearly defined workstreams, milestones, responsibilities, and deliverables, and I aim to leave behind solutions and operating structures that can be maintained internally. ## Skills ### [CRM](https://jobicy.com/talent/crm.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Reporting](https://jobicy.com/talent/reporting.md)[Automation](https://jobicy.com/talent/automation.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[ERP](https://jobicy.com/talent/erp.md)[Business Analysis](https://jobicy.com/talent/business-analysis.md)[Data Integration](https://jobicy.com/talent/data-integration.md)[Solution Architecture](https://jobicy.com/talent/solution-architecture.md)[Process Design](https://jobicy.com/talent/process-design.md)[Requirements Gathering](https://jobicy.com/talent/requirements-gathering.md)[Implementation Support](https://jobicy.com/talent/implementation-support.md) ## Tech Stack & Tools ### Analytics [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/sentry/sentry-original.svg) Sentry](https://jobicy.com/talent?tool=sentry.md) ### Application Hosting [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/railway/railway-original.svg) Railway](https://jobicy.com/talent?tool=railway.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/shopware/shopware-original.svg) Shopware](https://jobicy.com/talent?tool=shopware.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/supabase/supabase-original.svg) Supabase](https://jobicy.com/talent?tool=supabase.md) ### Application Utilities [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/twilio/twilio-original.svg) Twilio](https://jobicy.com/talent?tool=twilio.md) ### Development [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/netlify/netlify-original.svg) Netlify](https://jobicy.com/talent?tool=netlify.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/vite/vite-original.svg) Vite](https://jobicy.com/talent?tool=vite.md) ### Languages & Frameworks [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/expo/expo-original.svg) Expo](https://jobicy.com/talent?tool=expo.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/fastapi/fastapi-original.svg) FastAPI](https://jobicy.com/talent?tool=fastapi.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/python/python-original.svg) Python](https://jobicy.com/talent?tool=python.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/react/react-original.svg) React](https://jobicy.com/talent?tool=react.md) ### Marketing and Sales Tools [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/salesforce/salesforce-original.svg) Salesforce](https://jobicy.com/talent?tool=salesforce.md) ## Experience Lead design and implementation of enterprise CRM, ERP, data and integration landscape @ Current role Present Leads enterprise system design and implementation, coordinating management, business teams, internal IT, and external implementation partners. Translates business requirements into target processes, system decisions, delivery plans, and production-ready solutions. ## Education No education data available. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.