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Languages  English - Advanced   Spanish - Native or Bilingual People also viewed
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* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

I am a developing professional with experience in customer service and a strong foundation in digital strategies.

I consider myself proactive, organized, and results-oriented, with a strong focus on delivering excellent client experiences.

I have developed solid problem-solving and teamwork skills, and I am comfortable working in dynamic environments that require quick decision-making.

I am proficient in CRM systems for client management and have a good understanding of digital marketing concepts.

I communicate effectively in English at a C1 level, which helps me interact confidently with diverse clients and teams.

I am seeking a challenging position where I can apply my critical thinking, adaptability, and customer-oriented mindset to add value to the company.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Time Management](https://jobicy.com/talent/time-management.md)[CRM](https://jobicy.com/talent/crm.md)[Leadership](https://jobicy.com/talent/leadership.md)[Digital Marketing](https://jobicy.com/talent/digital-marketing.md)[English](https://jobicy.com/talent/english.md)[Critical Thinking](https://jobicy.com/talent/critical-thinking.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Client Orientation](https://jobicy.com/talent/client-orientation.md)

## Experience

Customer Service @ Zoy Boutique  2025 - Present Provided personalized advice and customer guidance to ensure an excellent shopping experience. Handled requests, complaints, and inquiries through assertive communication and quick problem resolution. Supported customer data and interaction management using CRM principles to foster loyalty and satisfaction.

## Education

Unidad Educativa Colegio Nazaret  2023 - 2023  High School Diploma, Sciences

Completed high school diploma in sciences.

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