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[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

I have more than 15 years of experience in customer service, retention, and sales.

I focus on identifying new prospects while giving strong attention to existing customers and their needs.

I enjoy promoting products through social media and WhatsApp, and I am comfortable creating strategies that help generate customer interest.

I consider myself detail-oriented, organized, and able to respond quickly and accurately in fast-paced environments.

I work well in teams and I am confident using computers and common office tools to support daily operations.

My goal is to contribute my experience and skills to help a company grow its customer base and strengthen client relationships.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Sales](https://jobicy.com/talent/sales.md)[Attention To Detail](https://jobicy.com/talent/attention-to-detail.md)[Social Media Marketing](https://jobicy.com/talent/social-media-marketing.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Computer Literacy](https://jobicy.com/talent/computer-literacy.md)

## Tech Stack & Tools

### Development

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/facebook/facebook-original.svg) Facebook OAuth](https://jobicy.com/talent?tool=facebook.md)

## Experience

Representante de Servicio al Cliente/Vendedora @ My Look Boutique  Jan 2019 - Present Customer service and sales representative since 2019. Promotes products through social media and WhatsApp, prepares promotions, delivers products, processes payments, and helps customers find alternatives when items are unavailable.

Asociado de Operaciones @ AppleOne  Jan 2019 Supported operations tasks including I-9 verification, inactive file auditing, reception, payroll department support, job fair coordination, employee call handling, computer use, faxing, scanning, and telephone switchboard management.

## Education

UMET  2012 - 2016  Bachillerato, Administración de Empresas con concentración en Mercadeo

Completed bachelor's degree in Business Administration with a concentration in Marketing.

UMET  Not specified  Maestría, Mercadeo Internacional

Master's studies in International Marketing, not completed.

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This professional hasn’t listed any services yet.