Skill Assessments This user has not passed any tests yet Languages Portuguese - Native or Bilingual English - Fluent Spanish - Intermediate French - Elementary German - Elementary People also viewed * [![Daniela Méndez](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72117_1784847966.jpg) Daniela Méndez Operations and Client Management Professional](https://jobicy.com/u/id72117.md) * [![Danny Peña](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72113_1784832837.jpg) Danny Peña Technology Manager / IT Manager](https://jobicy.com/u/id72113.md) * [![Amelia Simauchi Vásquez](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72035_1784810011.jpg) Amelia Simauchi Vásquez Senior Sales Coordinator | Team Lead | B2B Digital Marketing Operations](https://jobicy.com/u/id72035.md) * [![Samuel Brunel](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_68114_1784809349.jpg) Samuel Brunel Revenue Strategy & Business Operations Lead](https://jobicy.com/u/id68114.md) * [![Demetri Sibanda](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71896_1784739764.jpg) Demetri Sibanda Operations, Customer Success & Systems Leader](https://jobicy.com/u/id71896.md) * [![Craig Thomson](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71809_1784707361.jpg) Craig Thomson Head of Operations](https://jobicy.com/u/id71809.md) * [![Gahima Brenda](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71811_1784707261.jpg) Gahima Brenda Operations & Administration Professional](https://jobicy.com/u/id71811.md) * [![Diego Alfaro](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/avatar_68969_1782694037.jpg) Diego Alfaro Team Lead in Customer Service, Operations and Process Management](https://jobicy.com/u/id68969.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me I am a multidisciplinary professional with experience across tourism, hospitality, and entertainment in international environments. I have worked with globally recognized companies such as MSC Cruises in Italy and TUI Resorts in Germany, with assignments in Tunisia and Egypt. My background combines guest service, event coordination, fitness instruction, choreography, and multicultural teamwork. I am comfortable working with guests from different nationalities and adapting to dynamic, high-standard service environments. I hold a Bachelor's degree in Tourism and have complementary training in Business Administration, along with a certification in Artificial Intelligence for Business. This mix of academic and practical experience has strengthened my strategic thinking and operational perspective. I have also developed strong communication and leadership skills through roles that required coordination of recreational activities, cultural events, and direct interaction with international clients. I value professionalism, adaptability, and delivering memorable experiences. In addition to my professional experience, I have international immersion in Ireland and Germany, which helped me strengthen my English and broaden my cultural understanding. I also have knowledge of Spanish, French, and German at basic to intermediate levels. I am open to opportunities where I can contribute my experience in tourism, hospitality, entertainment, customer service, and multicultural team coordination. I am especially interested in roles that value international exposure, service excellence, and people-focused work. ## Skills ### [Customer Service](https://jobicy.com/talent/customer-service.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Leadership](https://jobicy.com/talent/leadership.md)[Relationship Management](https://jobicy.com/talent/relationship-management.md)[English](https://jobicy.com/talent/english.md)[Strategic Thinking](https://jobicy.com/talent/strategic-thinking.md)[Spanish](https://jobicy.com/talent/spanish.md)[Pricing Strategy](https://jobicy.com/talent/pricing-strategy.md)[German](https://jobicy.com/talent/german.md)[French](https://jobicy.com/talent/french.md)[Event Coordination](https://jobicy.com/talent/event-coordination.md)[Team Coordination](https://jobicy.com/talent/team-coordination.md)[Portuguese](https://jobicy.com/talent/portuguese.md)[Commercial Negotiation](https://jobicy.com/talent/commercial-negotiation.md)[Multicultural Communication](https://jobicy.com/talent/multicultural-communication.md) ## Experience Entertainer / Onboard Entertainment Professional @ MSC Cruises Jan 2024 - Nov 2025 Worked in a high-standard international corporate environment serving guests of various nationalities. Coordinated recreational activities and cultural events on board cruise ships. Developed leadership, cross-cultural communication, and multicultural teamwork skills. Fitness Instructor, Choreographer & Entertainment Professional @ TUI Resorts Jun 2022 - Dec 2023 Led fitness classes and physical activities at large international resorts. Created and directed choreography for resort events and shows. Delivered excellent customer service in a multicultural environment while strengthening multilingual communication skills. Tourism Operator @ Europlus Operadora de Turismo Dec 2018 - May 2022 Provided customer service to corporate clients in the tourism sector and managed ground operations. Negotiated and formalized commercial agreements between suppliers and clients. Managed pricing for tourism packages and services to support profitability and competitiveness. ## Education Universidade Paulista (UNIP) Not specified Bachelor's Degree, Business Administration In progress, 2nd semester. Universidade Paulista (UNIP) 2021 Bachelor's Degree, Tourism Completed degree in Tourism. Paris Arte em Dança 2012 Professional Training, Dance (Jazz and Ballet) Professional dance training in Jazz and Ballet. Flight Brasil 2016 Certification, Flight Attendant Certified by ANAC. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.