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* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

I am an detail-oriented accounting and operations professional with experience supporting accounts receivable, financial operations, payroll, and office management across multiple organizations.

I currently manage the full accounts receivable cycle for three companies, including invoicing, collections, customer account setup, and billing support. I am comfortable serving as a primary point of contact for pricing and billing inquiries and working closely with sales teams.

Previously, I led daily operations for an engineering firm, where I improved workflow efficiency, maintained financial records, prepared budgets, and handled payroll, accounts payable, invoicing, and collections. I also supported compliance efforts and helped identify discrepancies through audits.

My background also includes healthcare administration and medical assisting, where I worked with electronic medical records, scheduling, insurance verification, patient intake, and regulatory compliance. This experience strengthened my attention to detail, communication skills, and ability to work in fast-paced environments.

In addition, I have leadership experience in childcare operations, including staff supervision, curriculum support, parent communication, and regulatory compliance. Across all roles, I have consistently focused on organization, service quality, and dependable execution.

I am currently pursuing a bachelor's degree with a focus in Accounting and Business Management, and I am eager to continue growing in accounting, operations, and administrative leadership roles.

## Skills

### [Customer Service](https://jobicy.com/talent/customer-service.md)[Compliance](https://jobicy.com/talent/compliance.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Financial Reporting](https://jobicy.com/talent/financial-reporting.md)[Budgeting](https://jobicy.com/talent/budgeting.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Billing](https://jobicy.com/talent/billing.md)[Accounts Receivable](https://jobicy.com/talent/accounts-receivable.md)[Payroll](https://jobicy.com/talent/payroll.md)[Auditing](https://jobicy.com/talent/auditing.md)[Accounts Payable](https://jobicy.com/talent/accounts-payable.md)[Invoicing](https://jobicy.com/talent/invoicing.md)[Collections](https://jobicy.com/talent/collections.md)[Quickbooks Online](https://jobicy.com/talent/quickbooks-online.md)[Insurance Verification](https://jobicy.com/talent/insurance-verification.md)[Staff Training](https://jobicy.com/talent/staff-training.md)

## Experience

Accounting Specialist @ Raleigh Concrete, LLC | Fortress Cement, Inc. | Standard Concrete Pumping  Aug 2024 - Present Manage full accounts receivable cycle for three companies, including invoicing, collections, pricing quotes, customer account setup, and billing support. Maintain daily invoices in QuickBooks Online and monitor aging reports for overdue accounts.

Operations Manager @ Enoch Engineers, PA  Sep 2020 - Aug 2024 Oversaw daily operations, improved workflow efficiency, managed staff scheduling and performance, maintained financial records, prepared budgets, and handled payroll, accounts payable, invoicing, collections, and compliance-related audits.

Medical Assistant @ Shaikh Medical Clinic  Sep 2013 - Sep 2020 Recorded patient histories and vital signs, assisted with examinations, administered medications, maintained electronic medical records, performed lab tests, and supported scheduling, insurance verification, and compliance tasks.

Infant Lead Teacher @ Open Arms Child Development Center  Oct 2012 - Sep 2013 Maintained a safe learning environment for infants, communicated with parents and staff, assisted with lesson planning and classroom management, and supported compliance with safety and DSS regulations.

Assistant Director / Lead Teacher / Director @ Cleveland Creative Kids  Jan 2008 - Oct 2012 Managed childcare center operations, supervised staff, developed curriculum, trained employees, and maintained communication with parents, staff, and regulators while ensuring licensing compliance.

## Education

Appalachian State University  Dec 2027  Bachelor of Science in Professional Studies, Accounting & Business Management

In progress. Minor in Accounting & Business Management.

Johnston Community College  Dec 2026  Associate Degree in General Education, Business & Accounting Concentration

In progress with a business and accounting concentration.

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