![Jacqueline Vallecillo](https://jobicy.com/react/themes/app/images/avatar.jpg)
Jacqueline Vallecillo

# Customer Support / Administrative Assistant

Open to offers · Member since 21 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationSan Pedro Sula, HondurasDesired salaryUnspecifiedWork preferenceRemote OnlyExperience levelMid
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a customer service and administrative support professional with over 5 years of experience in customer service, technical support, live chat support, and administrative assistance.

I have supported customers across phone, chat, and administrative channels, handling account, order, delivery, returns, and exchange inquiries with professionalism and care.

I am experienced in working in high-volume environments where efficiency, attention to detail, and strong communication are essential to maintaining quality and customer satisfaction.

I also bring administrative strengths such as email management, multitasking, time management, and day-to-day operational support.

I am comfortable using Microsoft Office Suite and Google Workspace, and I value organized workflows and clear communication.

I am looking for a role where I can continue helping customers, supporting operations, and contributing to a team with reliability and a service-focused mindset.

## Skills

10 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Communication Skills](https://jobicy.com/talent/communication-skills.md)[Content Creation](https://jobicy.com/talent/content-creation.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Live Chat Support](https://jobicy.com/talent/live-chat-support.md)[Multitasking](https://jobicy.com/talent/multitasking.md)[Order Management](https://jobicy.com/talent/order-management.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Time Management](https://jobicy.com/talent/time-management.md)

## Experience

Career history

### Operations Executive Assistant · Transcargo Honduras

Dates not specifiedAssisted with day-to-day operations and client communication. Provided administrative support to clients while maintaining a high level of professionalism.

### Customer Service Representative (Amazon Account) · Startek

Dates not specifiedAssisted Amazon customers via phone with account, order, and delivery inquiries. Resolved customer issues while meeting quality and performance standards.

### Chat Support Representative (Fashion Nova) · Collective Solutions

Dates not specifiedAssisted customers with orders, returns, exchanges, and account inquiries. Resolved customer concerns efficiently while maintaining excellent customer satisfaction.

## Education

Learning history

### New Generation Christian Academy

Jun 2015Bachelor of Science and Humanities

Graduated in June 2015.

This professional hasn’t added portfolio projects yet.

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