![Swayam Nayak](https://jobicy.com/react/themes/app/images/avatar.jpg)
Swayam Nayak

# Customer Success Associate

Open to offers · Member since 21 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationKolkata, IndiaDesired salaryUnspecifiedWork preferenceRemote Only / Full Time, Part Time, Contract, FreelanceExperience levelJunior
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a motivated and adaptable professional with hands-on experience in customer-facing, sales, coordination, and content-related work. I have built a strong foundation in communication, reliability, and attention to detail through freelance, volunteer, and operational roles.

I have experience handling quality checks, coordinating transactions, and supporting smooth day-to-day operations in fast-paced environments. These roles have helped me develop a practical, organized approach to work and a strong sense of accountability.

I also worked as a freelance book translator, where I translated a full-length book from English to Hindi under an open-source publishing contract. This experience strengthened my language skills, accuracy, and ability to preserve tone and readability across long-form content.

In addition, I volunteered as a teacher for young students in a community program, where I taught basic Mathematics and English. That experience improved my patience, adaptability, and ability to communicate clearly with different audiences.

I have also worked in commission-based sales, managing client communication and building relationships to support repeat business. This has given me practical exposure to customer handling, negotiation, and relationship management.

I am currently pursuing a Bachelor's degree in Physiotherapy while continuing to build transferable professional experience. I am comfortable working independently, open to remote opportunities, and interested in roles where I can contribute through communication, support, coordination, and service-oriented work.

## Skills

11 capabilities[Attention To Detail](https://jobicy.com/talent/attention-to-detail.md)[Communication](https://jobicy.com/talent/communication.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[English](https://jobicy.com/talent/english.md)[Hindi](https://jobicy.com/talent/hindi.md)[Mathematics](https://jobicy.com/talent/mathematics.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[Relationship Management](https://jobicy.com/talent/relationship-management.md)[Reliability](https://jobicy.com/talent/reliability.md)[Sales](https://jobicy.com/talent/sales.md)[Teaching](https://jobicy.com/talent/teaching.md)

## Experience

Career history

### Product Inspection Officer · Avalanco Pvt Ltd

2023 – 2025Oversaw quality and quantity checks on agro-based products during loading, coordinated accurate transactions between parties, and maintained attention to detail under time pressure.

### Freelance Book Translator · Independent (Open-Source Contract)

Dates not specifiedTranslated a full-length book from English to Hindi under an open-source publishing contract while maintaining tone, accuracy, and readability.

### Volunteer Teacher · Community Program, Kolkata

Dates not specifiedTaught basic Mathematics and English to students from Class 1 to Class 5 in an underserved community and adapted teaching style to different learning speeds.

### Commission-Based Sales Associate · Independent / Agro Products

Dates not specifiedSold agro-based products on a commission basis, handled client communication end-to-end, and built buyer relationships to encourage repeat business.

## Education

Learning history

### Brainware University

2027Bachelor's, Physiotherapy

Currently pursuing a Bachelor's degree in Physiotherapy with expected completion in 2027.

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