![Jewel Diaz](https://jobicy.com/react/themes/app/images/avatar.jpg) Jewel Diaz # Marketing Analyst / Business Intelligence Specialist Open to offers · Member since 21 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationPanama City, PanamaDesired salaryUnspecifiedWork preferenceRemote OnlyExperience levelMid * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a marketing analyst and business intelligence specialist with experience in data analysis, commercial strategy, and operational process optimization. I focus on transforming large volumes of information into clear insights that support better business decisions. My background combines SQL, Power BI, KPI tracking, and dashboard design with a practical understanding of marketing and operations. I have worked in environments where efficiency, adaptability, and collaboration are essential. I am comfortable supporting multidisciplinary teams, improving workflows, and contributing to projects that require both analytical thinking and execution. My experience also includes customer service and administrative support, which strengthened my communication skills and my ability to manage daily operations with attention to detail. I am especially interested in digital growth, branding, web solutions, and performance optimization. I enjoy working on projects that connect data, technology, and business outcomes. I am open to remote opportunities and roles where I can continue developing in marketing, business intelligence, and operations while adding value through analysis and continuous improvement. ## Skills 19 capabilities[A B Testing](https://jobicy.com/talent/a-b-testing.md)[Analytical Thinking](https://jobicy.com/talent/analytical-thinking.md)[Audience Research](https://jobicy.com/talent/audience-research.md)[Business Intelligence](https://jobicy.com/talent/business-intelligence.md)[CRM Management](https://jobicy.com/talent/crm-management.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Data Visualization](https://jobicy.com/talent/data-visualization.md)[Digital Design](https://jobicy.com/talent/digital-design.md)[KPI Tracking](https://jobicy.com/talent/kpi-tracking.md)[Market Research](https://jobicy.com/talent/market-research.md)[Marketing](https://jobicy.com/talent/marketing.md)[Paid Media](https://jobicy.com/talent/paid-media.md)[Power BI](https://jobicy.com/talent/power-bi.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Process Optimization](https://jobicy.com/talent/process-optimization.md)[Project Coordination](https://jobicy.com/talent/project-coordination.md)[SQL](https://jobicy.com/talent/sql.md)[Teamwork](https://jobicy.com/talent/teamwork.md) ## Experience Career history ### Data and Operations Analyst · TD Solutions Jan 2022 – Dec 2024Executed SQL queries for data extraction and report generation, designed Power BI dashboards to monitor KPIs, managed web design and branding projects, and implemented workflow improvements to increase delivery efficiency. ### Operations and Customer Service Assistant · TECHCELL PANAMA Jan 2020 – Dec 2021Developed and controlled daily activity reports and operational logs, handled direct customer inquiries, ensured service quality, and provided administrative support in reception and daily processes. ## Education Learning history ### Universidad del Istmo Jan 2025Master's Degree, Logistics and Maritime Business Currently pursuing a master's degree focused on logistics and maritime business. ### Universidad Autonoma de Chiriqui (UNACHI) Jan 2021 – Dec 2025Bachelor's Degree, Business Administration Bachelor's degree in Business Administration. ### IAP Jan 2018 – Dec 2021High School Diploma, Science with an emphasis in Computer Science High school diploma with emphasis in computer science. ### AWS Skill Builder Jan 2025 – Dec 2026Course, Cloud Computing AWS Online course in cloud computing with AWS. ### Immune Technology Institute Jan 2024 – Dec 2025Course, Digital Competencies and Cloud Computing Course in digital competencies and cloud computing. ### 8Belts Jan 2020 – Dec 2020Course, English English course. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.