![Valentina Castillo](https://jobicy.com/react/themes/app/images/avatar.jpg)
Valentina Castillo

# Customer Support and Marketing Specialist

Open to offers · Member since 22 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationBarreiro, PortugalDesired salaryUnspecifiedWork preferenceRemote OnlyExperience levelMid
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am fluent in Portuguese, Spanish, and English, with strong communication skills in each language. My proficiency in these languages allows me to navigate diverse cultural and professional environments with ease. Additionally, I am an eager and fast learner, always striving to expand my knowledge and skills in new areas.

## Skills

10 capabilities[Chat Support](https://jobicy.com/talent/chat-support.md)[Communication](https://jobicy.com/talent/communication.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Digital Marketing](https://jobicy.com/talent/digital-marketing.md)[Email Support](https://jobicy.com/talent/email-support.md)[Marketing](https://jobicy.com/talent/marketing.md)[Photography](https://jobicy.com/talent/photography.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Sales](https://jobicy.com/talent/sales.md)[Social Media Management](https://jobicy.com/talent/social-media-management.md)

## Tech stack & tools

Working toolkit

### Development

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/google/google-original.svg) Google OAuth](https://jobicy.com/talent?tool=google.md)

## Experience

Career history

### Back Office for PlayStation · Foundever

Jul 2024 – Jun 2025Resolved cases, made outbound calls, and handled hardware-related cases for PlayStation support.

### Agent for Meta · Teleperformance

Jun 2025 – Sep 2025Handled calls, emails, and chats while assisting people with their ads.

### Sales and Marketing · Genpact

Dec 2025 – PresentHandle calls, videocalls, and emails, assist people with their ads, and create marketing strategies.

### AI reviewer · Uber AI Solutions

Oct 2025 – PresentReview AI outputs, verify prompt quality, and check videos to ensure they follow guidelines.

## Education

Learning history

### U.E.C. María de Lourdes Perera

Dates not specifiedPrimary School

### U.E.C. María de Lourdes Perera

Dates not specifiedSecondary School

### Zifeng

Dates not specifiedCourse, English

3 levels.

### Alpha Manada

Dates not specifiedCourse, English

16 hours.

### Google

Dates not specifiedWorkshop, Photography

Masterclass photography workshop for Instagram, 18 hours.

### @xioligo

Dates not specifiedCourse, Digital Marketing and E-Commerce

Foundations of Digital Marketing and E-Commerce, 16 hours.

### Nubika

Dates not specifiedCourse, Social Media Management

Present.

### Nubika

Dates not specifiedCourse, Veterinary Assistant

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.