Skill Assessments This user has not passed any tests yet Languages Spanish - Native or Bilingual English - Intermediate People also viewed * [![Ana Gabriela Lopez](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72106_1784856975.jpg) Ana Gabriela Lopez Business Executive](https://jobicy.com/u/id72106.md) * [![Ornella Matteucci](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72195_1784854730.jpg) Ornella Matteucci Client Executive / Commercial Account Manager](https://jobicy.com/u/id72195.md) * [![Andres Maida](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72128_1784834567.jpg) Andres Maida Account Manager](https://jobicy.com/u/id72128.md) * [![silvina patricia Roisman](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_67599_1784052794.jpg) silvina patricia Roisman Bank Account Executive / Customer Service Specialist](https://jobicy.com/u/id67599.md) * [![Oscar Zapata](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72064_1784824196.jpg) Oscar Zapata Procurement Manager](https://jobicy.com/u/id72064.md) * [![Hunter Hughes](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71836_1784716966.jpg) Hunter Hughes Business Analyst](https://jobicy.com/u/id71836.md) * [![Valentin Garfagnoli](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71750_1784674296.jpg) Valentin Garfagnoli Senior Commercial Advisor](https://jobicy.com/u/id71750.md) * [![Nina Bastos](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71709_1784664029.jpg) Nina Bastos Business Development Specialist](https://jobicy.com/u/id71709.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me I am a Systems Engineer with a Master’s degree in Project Management and more than 10 years of experience as a Senior Functional Analyst and Product Owner across banking, fintech, healthcare, retail, and the public sector in Latin America. I specialize in translating business needs into concrete technology solutions, acting as the bridge between business stakeholders and development teams in agile and hybrid environments. In my recent work, I have applied Enterprise AI and prompt engineering in a practical way to improve user stories, acceptance criteria, documentation quality, and functional analysis deliverables. I have led functional analysis, backlog prioritization, roadmap support, prototyping, UML modeling, and user story definition for complex digital products, including conversational AI and financial platforms. My background also includes QA, data integration, systems analysis, and project leadership, which gives me a broad view of the full product lifecycle and helps me make decisions with both business and technical criteria. I am comfortable working with distributed teams and regional stakeholders, and I have experience delivering solutions in Argentina, Chile, and Venezuela. I am open to opportunities where I can continue contributing as a functional leader, Product Owner, or AI-enabled business analyst in challenging, high-impact environments. ## Skills ### [SQL](https://jobicy.com/talent/sql.md)[AWS](https://jobicy.com/talent/aws.md)[Java](https://jobicy.com/talent/java.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Documentation](https://jobicy.com/talent/documentation.md)[Jira](https://jobicy.com/talent/jira.md)[Scrum](https://jobicy.com/talent/scrum.md)[iOS](https://jobicy.com/talent/ios.md)[Agile Methodologies](https://jobicy.com/talent/agile-methodologies.md)[PHP](https://jobicy.com/talent/php.md)[Generative AI](https://jobicy.com/talent/generative-ai.md)[Confluence](https://jobicy.com/talent/confluence.md)[Business Intelligence](https://jobicy.com/talent/business-intelligence.md)[Prototyping](https://jobicy.com/talent/prototyping.md)[REST](https://jobicy.com/talent/rest.md)[Business Analysis](https://jobicy.com/talent/business-analysis.md)[Data Integration](https://jobicy.com/talent/data-integration.md)[Big Data](https://jobicy.com/talent/big-data.md)[Kanban](https://jobicy.com/talent/kanban.md)[Wireframing](https://jobicy.com/talent/wireframing.md)[Android](https://jobicy.com/talent/android.md)[QA](https://jobicy.com/talent/qa.md)[Requirements Gathering](https://jobicy.com/talent/requirements-gathering.md)[Microsoft Project](https://jobicy.com/talent/microsoft-project.md)[Backlog Management](https://jobicy.com/talent/backlog-management.md)[Prompt Engineering](https://jobicy.com/talent/prompt-engineering.md)[Roadmap Planning](https://jobicy.com/talent/roadmap-planning.md)[UML](https://jobicy.com/talent/uml.md)[Product Ownership](https://jobicy.com/talent/product-ownership.md)[InVision](https://jobicy.com/talent/invision.md)[SOA](https://jobicy.com/talent/soa.md)[SoapUI](https://jobicy.com/talent/soapui.md)[Axure](https://jobicy.com/talent/axure.md)[Oracle Data Integrator](https://jobicy.com/talent/oracle-data-integrator.md)[Acceptance Criteria](https://jobicy.com/talent/acceptance-criteria.md)[User Stories](https://jobicy.com/talent/user-stories.md) ## Tech Stack & Tools ### Collaboration [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/confluence/confluence-original.svg) Confluence](https://jobicy.com/talent?tool=confluence.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/jira/jira-original.svg) Jira](https://jobicy.com/talent?tool=jira.md) ### Development [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/linux/linux-original.svg) Linux](https://jobicy.com/talent?tool=linux.md) ### Languages & Frameworks [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/java/java-original.svg) Java](https://jobicy.com/talent?tool=java.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/php/php-original.svg) PHP](https://jobicy.com/talent?tool=php.md) ## Experience Analista Funcional Sr. / Referente Funcional @ IT Patagonia May 2024 - Nov 2025 Senior functional analyst and functional reference for financial/payments and public-sector clients. Applied prompt engineering to improve user stories, acceptance criteria, process diagrams, and documentation. Led functional analysis and supported the team as a point of consultation for complex decisions. Analista Funcional Sr. @ ZentaGroup Apr 2023 - Jan 2024 Worked remotely for a payments client in Chile. Analyzed business processes, wrote detailed user stories in Confluence, managed and prioritized the product backlog, and implemented cloud processes using AWS. Analista Funcional Sr. @ OpenDev Pro Dec 2021 - Mar 2023 Analyzed workflows, defined user stories, designed interactive prototypes, managed tasks in Jira, and coordinated user review sessions before implementation in an agile team. Analista Funcional Sr. @ COA Tecnología de la Información Aplicada Mar 2020 - Dec 2021 Produced detailed documentation from requirements analysis, designed prototypes in InVision, created user manuals and technical documentation, and built test cases for online property registration systems. Analista de Negocios / Business Analyst @ Falabella Retail S.A. Aug 2019 - Feb 2020 Worked with Oracle Retail modules, gathered functional requirements across countries, prepared technical and functional documentation, coordinated QA environments, and supported production deployment. Product Owner @ Banco Santander Jan 2018 - Aug 2019 Served as functional reference for an investment advisory chatbot. Defined ground truth, curated and labeled data, refined intents and entities, designed conversational flows, and managed backlog and roadmap. Product Owner @ Tesorería General de la República May 2017 - Jan 2018 Gathered business requirements, designed functional and technical solutions, wrote user stories, created user manuals, and built interactive prototypes for bond process automation. Analista de QA Móvil @ BBVA Chile Aug 2016 - May 2017 Created test plans, documentation, and UML diagrams for mobile banking projects. Executed tests across Java, Android, iOS, and SoapUI environments. Especialista Oracle Data Integration @ Bancaribe Jul 2015 - Jul 2016 Developed and managed data integration processes using ODI, validated data quality and integrity with SQL, and collaborated in an agile Scrum environment. Analista Funcional @ Banco Mercantil Jul 2013 - Jul 2015 Collected and documented business processes, developed prototypes, designed UML diagrams, and defined use cases for new systems. Líder de Proyectos de Sistemas @ Sutragalvano C.A. Mar 2011 - Jul 2013 Planned project phases, created WBS and Gantt charts, and applied RUP to structure software development projects. Led implementation of an online billing system. Analista de Sistemas @ Sutragalvano C.A. Jun 2010 - Mar 2011 Gathered and analyzed requirements, created UML diagrams, and developed, implemented, and maintained information systems using PHP. ## Education Universidad Católica Andrés Bello 2011 - 2014 Maestría, Gerencia de Proyectos Master’s degree in Project Management. UNEFA 2005 - 2010 Ingeniería, Ingeniería de Sistemas Bachelor’s degree in Systems Engineering. ENEB 2025 - 2025 Especialización, Inteligencia Artificial Empresarial Specialization in Enterprise Artificial Intelligence. AprendeUX 2021 - 2021 Diplomado, Discovery UX UX discovery diploma. UCV 2018 - 2018 Diplomado, Indicadores de Gestión y Balanced Scorecard Diploma in management indicators and balanced scorecard. UCV 2016 - 2016 Diplomado, Big Data Diploma in Big Data. UCV 2016 - 2016 Diplomado, Marketing Digital Diploma in Digital Marketing. UCV 2015 - 2015 Diplomado, Inteligencia de Negocios Diploma in Business Intelligence. UNESCO - IHE 2011 - 2011 Diplomado Internacional, Habilidades Gerenciales International diploma in management skills. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.