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[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

I am a results-driven customer support professional with experience across customer service, virtual assistance, logistics coordination, and e-commerce operations.

I have supported customers through email, chat, and phone channels, and I am comfortable handling high volumes of inquiries while maintaining a professional and empathetic approach.

My background also includes administrative support, data entry, record management, and collaboration with internal teams to keep operations organized and efficient.

I have worked in logistics and e-commerce environments, where I managed orders, payments, inventory, reimbursements, and customer updates.

I am proficient with common workplace tools and CRM platforms, and I adapt quickly to remote collaboration workflows.

I am looking for opportunities where I can contribute strong communication, problem-solving, and operational support skills in a customer-focused role.

Notice Period: Immediately

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Time Management](https://jobicy.com/talent/time-management.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Inventory Management](https://jobicy.com/talent/inventory-management.md)[Administrative Support](https://jobicy.com/talent/administrative-support.md)[CRM Systems](https://jobicy.com/talent/crm-systems.md)[Order Management](https://jobicy.com/talent/order-management.md)[Email Support](https://jobicy.com/talent/email-support.md)[Chat Support](https://jobicy.com/talent/chat-support.md)[Logistics Coordination](https://jobicy.com/talent/logistics-coordination.md)[Virtual Assistance](https://jobicy.com/talent/virtual-assistance.md)

## Tech Stack & Tools

### Collaboration

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/notion/notion-original.svg) Notion](https://jobicy.com/talent?tool=notion.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/trello/trello-original.svg) Trello](https://jobicy.com/talent?tool=trello.md)

### Communications

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/slack/slack-original.svg) Slack](https://jobicy.com/talent?tool=slack.md)

### Development

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/github/github-original.svg) GitHub](https://jobicy.com/talent?tool=github.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/wordpress/wordpress-original.svg) WordPress](https://jobicy.com/talent?tool=wordpress.md)

### Languages & Frameworks

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/html5/html5-original.svg) HTML5](https://jobicy.com/talent?tool=html5.md)

### Marketing and Sales Tools

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/salesforce/salesforce-original.svg) Salesforce](https://jobicy.com/talent?tool=salesforce.md)

## Experience

Customer Care Representative @ MediDrive  2025 - Mar 2026 Handled high volumes of inbound and outbound customer calls, resolved customer inquiries and service issues, coordinated trip scheduling, reimbursements and updates, maintained accurate customer records, and collaborated with internal teams.

Virtual Assistant @ Swift Logistics  2017 - 2021 Provided customer support, managed logistics records, and handled administrative tasks.

E-commerce Business Manager @ MK Zeke Accessories  2018 - 2021 Managed orders, payments, inventory, and customer support for an e-commerce business.

Virtual Assistant @ Rasheed Technologies  2016 - 2018 Maintained records, tracked orders, and provided operational support.

## Education

University of Benin  2021  B.Sc., Accounting

B.Sc. in Accounting, graduated with a 2:2 classification.

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