![Cecilia Yembe](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71971_1784773168.jpg) Cecilia Yembe # Cybersecurity and Operations Professional Open to offers · Member since 23 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationToronto, CanadaDesired salaryConfidentialWork preferenceRemote Only / Full TimeExperience levelSenior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a cybersecurity and operations professional with more than 10 years of experience across cybersecurity, healthcare, banking, insurance, and project coordination. My background combines security operations, incident response, risk and compliance, and operational support in highly regulated environments. I have worked with confidential information, complex workflows, and cross-functional stakeholders while maintaining accuracy and service quality. I have hands-on experience in SOC monitoring, threat investigation, log analysis, and security event escalation, along with broader operational responsibilities such as vendor management, process improvement, and regulatory coordination. In healthcare settings, I have supported EMR/EHR administration, patient flow, documentation quality, and clinical operations. I am comfortable working in environments where precision, compliance, and collaboration are essential. I also bring experience in claims adjudication, financial operations, and supply chain support, which has strengthened my analytical thinking and attention to detail. I enjoy solving problems, improving processes, and helping teams work more efficiently. I am currently continuing to build my cybersecurity credentials and remain open to opportunities where I can contribute my mix of security, operations, and stakeholder management experience. ## Skills 16 capabilities[Compliance](https://jobicy.com/talent/compliance.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Cybersecurity](https://jobicy.com/talent/cybersecurity.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[EHR](https://jobicy.com/talent/ehr.md)[EMR](https://jobicy.com/talent/emr.md)[Financial Operations](https://jobicy.com/talent/financial-operations.md)[Incident Response](https://jobicy.com/talent/incident-response.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Procurement](https://jobicy.com/talent/procurement.md)[Project Coordination](https://jobicy.com/talent/project-coordination.md)[Risk Management](https://jobicy.com/talent/risk-management.md)[Security Operations](https://jobicy.com/talent/security-operations.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Threat Hunting](https://jobicy.com/talent/threat-hunting.md)[Vendor Management](https://jobicy.com/talent/vendor-management.md) ## Experience Career history ### Medical Claims Examiner · Canada Life 2024 – PresentReview and adjudicate complex health, dental, and disability claims, ensure policy compliance, investigate discrepancies, collaborate with providers and members, resolve coverage issues, maintain documentation, and provide client service. ### Strategic Account Manager · Ainsworth Inc. 2023 – 2024Managed national maintenance operations for VIA Rail, coordinated vendors, invoices, service requests, preventive maintenance, regulatory certifications, and capital projects, and improved operational efficiency and customer satisfaction. ### Medical Science Liaison Specialist · Montfort Hospital 2021 – 2023Supported diagnostic imaging operations by preparing patients, maintaining electronic medical records, assisting clinicians during procedures, coordinating patient flow, sterilizing equipment, and ensuring quality documentation. ### EMR Implementation Specialist · ByWard Family Health Team 2020 – 2021Supported EMR implementation through patient registration, referral coordination, appointment scheduling, data management, quality assurance, and collaboration with multidisciplinary healthcare providers. ### Medical Supply Chain & Fulfillment Lead · CIUSSS 2019 – 2020Managed procurement, inventory control, supplier relationships, and medical equipment distribution while improving supply chain efficiency and supporting healthcare operations. ### SOC Analyst · Hudson's Bay 2016 – 2018Monitored security alerts, investigated incidents, performed threat hunting, analyzed logs, escalated security events, documented findings, and contributed to continuous improvement of security monitoring processes. ### Mastercard Financial Specialist · BMO 2011 – 2014Supported credit operations by reviewing documentation, verifying financial information, maintaining regulatory compliance, improving processes, and delivering customer service. ## Education Learning history ### Society for Canadian Women in STEM 2026Certificate, Cybersecurity Cybersecurity certificate in progress. ### Canadian College of Healthcare and Pharmaceutics 2025 – 2026Certificate, Phlebotomy Laboratory Technician Training in phlebotomy and laboratory technician skills. 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