Skill Assessments This user has not passed any tests yet Languages English - Advanced Portuguese - Native or Bilingual Spanish - Native or Bilingual People also viewed * [![Danny Peña](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72113_1784832837.jpg) Danny Peña Technology Manager / IT Manager](https://jobicy.com/u/id72113.md) * [![Samuel Brunel](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_68114_1784809349.jpg) Samuel Brunel Revenue Strategy & Business Operations Lead](https://jobicy.com/u/id68114.md) * [![Demetri Sibanda](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71896_1784739764.jpg) Demetri Sibanda Operations, Customer Success & Systems Leader](https://jobicy.com/u/id71896.md) * [![Craig Thomson](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71809_1784707361.jpg) Craig Thomson Head of Operations](https://jobicy.com/u/id71809.md) * [![Gahima Brenda](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71811_1784707261.jpg) Gahima Brenda Operations & Administration Professional](https://jobicy.com/u/id71811.md) * [![Diego Alfaro](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/06/avatar_68969_1782694037.jpg) Diego Alfaro Team Lead in Customer Service, Operations and Process Management](https://jobicy.com/u/id68969.md) * [![Ammi reddy Tetala](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71637_1784644095.jpg) Ammi reddy Tetala IT Manager](https://jobicy.com/u/id71637.md) * [![Predrag Milenkovic](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_64518_1779685643.jpg) Predrag Milenkovic Senior IT Project Manager](https://jobicy.com/u/id64518.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me I am a results-driven senior sales coordinator and operations team lead with a strong background in B2B and B2C digital marketing, client experience, and revenue growth. I currently coordinate strategic B2B sales operations with a focus on Meta Ads and LATAM market performance, combining hands-on commercial execution with people leadership. Over the years, I have led high-performing teams in Google Ads and Meta sales operations, with a consistent focus on coaching, KPI management, quality assurance, and scalable process improvement. My experience also includes project management in architecture and lighting, where I developed a strong foundation in planning, stakeholder coordination, and delivering complex work under tight deadlines. I work comfortably in multilingual environments and communicate professionally in Spanish, Portuguese, and English, which helps me support diverse teams and clients across regions. I am especially interested in roles where I can bring together sales strategy, digital advertising expertise, team development, and operational excellence to drive measurable business outcomes. ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Digital Marketing](https://jobicy.com/talent/digital-marketing.md)[Sales Strategy](https://jobicy.com/talent/sales-strategy.md)[Quality Assurance](https://jobicy.com/talent/quality-assurance.md)[Coaching](https://jobicy.com/talent/coaching.md)[Performance Management](https://jobicy.com/talent/performance-management.md)[Pipeline Management](https://jobicy.com/talent/pipeline-management.md)[B2B Marketing](https://jobicy.com/talent/b2b-marketing.md)[Training Development](https://jobicy.com/talent/training-development.md)[Google Ads](https://jobicy.com/talent/google-ads.md)[Client Experience](https://jobicy.com/talent/client-experience.md)[Meta Ads](https://jobicy.com/talent/meta-ads.md)[Architecture](https://jobicy.com/talent/architecture.md)[Facebook Ads Manager](https://jobicy.com/talent/facebook-ads-manager.md)[Revenue Analysis](https://jobicy.com/talent/revenue-analysis.md) ## Experience Sales Coordinator B2B @ Concentrix Apr 2026 - Present Coordinates strategic B2B sales operations for the LATAM market, combining digital marketing expertise with people leadership to drive high performance. Responsible for team management, coaching, KPI monitoring, revenue growth initiatives, and applying Meta Ads knowledge to support consultative selling. Trilingual Senior Team Lead @ Teleperformance Apr 2023 - Feb 2026 Led teams of 15+ agents in Google Ads support operations, focusing on performance management, coaching, quality assurance, training materials, and operational excellence. Bilingual Senior Sales Team Lead @ Teleperformance Jan 2022 - Mar 2023 Managed sales teams for the Meta LATAM market, driving revenue growth, maintaining quality standards, and developing team performance through coaching and leadership. Bilingual Sales Team Lead @ Teleperformance Jan 2022 - Jun 2022 Supported SMB operations and team leadership in a sales environment focused on digital marketing and client support. Senior Sales Representative @ Teleperformance Apr 2021 - Jan 2022 Handled senior sales responsibilities supporting client growth and sales performance. Social Media Marketing Manager @ Casa Amatista Jun 2017 - Feb 2021 Managed social media marketing and online customer service, including rental administration through social channels and Airbnb. Project Manager @ Eat-me Healthy bakery Sep 2018 - Sep 2020 Supported brand development, logo creation, products, and merchandising for the business. Social Media Marketing Manager @ Maresias beach house Sep 2015 - Sep 2016 Managed online sales, social media administration, and customer service through email, WhatsApp, and social networks. Lighting Project Manager @ NVC Iluminação Apr 2013 - Oct 2015 Developed commercial, public, and residential lighting projects. Project Manager @ Garcia Milla-Leon Arquitectos s.a May 2011 - Jan 2013 Managed residential, commercial, and corporate projects, coordinating planning, organization, and collaboration between engineering and architecture teams. Asistente principal de Lighting Designer @ Solight sac Mar 2010 - May 2011 Supported integrated lighting design projects for homes, stores, and restaurants, including site supervision, budgeting, and installation coordination. ## Education Universidade Presbiteriana Mackenzie 2013 - 2015 Postgraduate, Gerenciamento de empreendimentos na construção civil Postgraduate studies in construction project management. Universidad Ricardo Palma 2003 - 2009 Bachelor, Arquitetura e Urbanismo Bachelor studies in architecture and urbanism. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.