![Anny Morales](https://jobicy.com/react/themes/app/images/avatar.jpg) Anny Morales # Human Resources and Operations Manager Open to offers · Member since 23 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationEl Limón, VenezuelaDesired salaryUnspecifiedWork preferenceHybrid / Full Time, Contract, FreelanceExperience levelSenior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a professional in administration and human resources with extensive experience leading business operations, commercial locations, and restaurant units. I have built my career around operational control, team leadership, and the management of administrative processes that support business performance and service quality. My background includes end-to-end human capital management, from recruitment and onboarding to payroll review, employee records, performance follow-up, and retention initiatives. I also have strong experience in inventory administration, cash control, P&L analysis, KPI tracking, supplier coordination, and compliance with legal and fiscal obligations before government entities. Throughout my career, I have worked in fast-paced environments where efficiency, organization, and decision-making are essential, including hospitality, food service, and corporate collections. I am comfortable coordinating multidisciplinary teams, implementing operational controls, and improving processes to support business goals and reduce risk. I am open to opportunities where I can contribute my experience in administration, human resources, and operations management to organizations that value structure, compliance, and results. ## Skills 20 capabilities[Accounts Receivable](https://jobicy.com/talent/accounts-receivable.md)[Auditing](https://jobicy.com/talent/auditing.md)[Bank Reconciliation](https://jobicy.com/talent/bank-reconciliation.md)[Collections](https://jobicy.com/talent/collections.md)[Compliance](https://jobicy.com/talent/compliance.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Employee Relations](https://jobicy.com/talent/employee-relations.md)[Financial Reporting](https://jobicy.com/talent/financial-reporting.md)[Human Resources](https://jobicy.com/talent/human-resources.md)[Inventory Management](https://jobicy.com/talent/inventory-management.md)[KPI Tracking](https://jobicy.com/talent/kpi-tracking.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Organizational Design](https://jobicy.com/talent/organizational-design.md)[Payroll Administration](https://jobicy.com/talent/payroll-administration.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Recruitment](https://jobicy.com/talent/recruitment.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Training And Development](https://jobicy.com/talent/training-and-development.md)[Vendor Management](https://jobicy.com/talent/vendor-management.md) ## Experience Career history ### Coordinadora Freelance · Ra Soluciones Oct 2025 – PresentProvides consulting support for business units in human resources and administration, according to company direction. ### Analista de Capital Humano · Inversiones Zoah C.A. Jul 2025 – Oct 2025Handled administrative compensation calculations, employee database updates in Profit, legal and parafiscal compliance, and organizational structuring projects such as job descriptions, organograms, and onboarding programs. ### Gerente de Recursos Humanos y Operaciones · CROII CAFÉ C.A. Sep 2024 – Jul 2025Supervised store operations, implemented control tools, managed inventory logistics, prepared operational reports, and handled employee lifecycle processes including hiring, records, payroll review, benefits, and vacations. ### Supervisora Senior de Cuentas por Cobrar · Hotel Marriott Maracay Oct 2021 – Sep 2024Led corporate credit analysis, managed overdue accounts and collection strategies, audited billing and events, controlled payment methods, and ensured tax compliance and cash reconciliation. ### Coordinadora de Recursos Humanos · Compañía Operativa de Alimentos COR C.A. / Mc Donalds Venezuela May 2015 – Sep 2018Directed multi-branch human resources operations, supervised restaurant and HR managers, managed recruitment and training, and represented the company in government audits and labor compliance processes. ### Gerente de Turno y Sistemas · Mc Donalds Venezuela / Compañía Operativa de Alimentos COR C.A. Jan 2008 – Dec 2014Managed shifts, staff coordination, cash control, inventory and warehouse operations, quality standards, customer service, and KPI reporting. ### Asistente Administrativo · Mc Donalds Venezuela / Compañía Operativa de Alimentos COR C.A. Jan 2002 – Dec 2008Supported administrative operations including inventory control, cash handling, bank reconciliations, supplier management, fiscal compliance, and sales projections. ## Education Learning history ### IUTA 2014 – 2014T.S.U., Administración de Empresas Technical higher education in business administration. ### Centro de Extensión Universidad José Antonio Páez Mar 2017 – 2018Diplomado, Administración de Recursos Humanos y Desarrollo Gerencial Specialized training in human resources administration and managerial development. ### Unknown Feb 2024 – Apr 2024Diplomado, Gestión de Operaciones Hoteleras, Gastronómicas y Turísticas Training focused on hotel, restaurant, and tourism operations management. 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