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* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

I am a business and insurance professional with experience in provider management, business operations, client service, and sales support.

I have worked in roles focused on negotiating with medical providers, coordinating processes, monitoring service times, and closing alerts and cases efficiently.

My background also includes operational management of insurance portfolios, policy renewals, claims handling, reporting, and customer advisory work in life and damage insurance.

I have supported commercial areas with quotations, endorsements, new business intake, cross-selling, and follow-up on client requests and technical adjustments.

I am currently working as a Junior Business Executive, where I contribute to business strategy execution, prospecting, client portfolio management, and cross-selling initiatives.

I am a responsible, adaptable, and results-oriented person with strong interpersonal skills, leadership potential, and a continuous learning mindset.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Sales](https://jobicy.com/talent/sales.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[Reporting](https://jobicy.com/talent/reporting.md)[Leadership](https://jobicy.com/talent/leadership.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Prospecting](https://jobicy.com/talent/prospecting.md)[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Claims Management](https://jobicy.com/talent/claims-management.md)[Cross Selling](https://jobicy.com/talent/cross-selling.md)[Interpersonal Communication](https://jobicy.com/talent/interpersonal-communication.md)[Business Strategy](https://jobicy.com/talent/business-strategy.md)[Portfolio Management](https://jobicy.com/talent/portfolio-management.md)[Risk Analysis](https://jobicy.com/talent/risk-analysis.md)

## Experience

Ejecutivo de Negocios JR. @ Ficohsa Pensiones y Cesantias  Jan 2025 - Present Contribute to business strategy implementation, prospect potential clients, manage client portfolios, provide personalized advisory, and support cross-selling efforts.

Lider de Proveedores Medicos @ Grupo ASYS  Feb 2024 - Sep 2024 Managed medical provider contracting, cost negotiations, provider training, follow-up on contact times, case closure, quarterly feedback, and weekly medical network reporting using indicators such as Power BI, NPS, and MSCI.

Oficial de Negocios @ Mapfre Seguros  Mar 2023 - Jan 2024 Handled operational management of the Bac Credomatic portfolio, monthly policy renewals, insurance claims, quarterly reporting, premium refunds, production reports, and client inclusions due to non-compliance.

Oficial In House @ Mapfre Seguros  Nov 2020 - Mar 2023 Performed borrower risk analysis, insurance approvals, client reporting, quotations, policy issuance, coverage advisory, cross-selling, and document filing.

Oficial Operativo @ Correduria STAR SEGUROS  Nov 2019 - Mar 2020 Supported operational insurance brokerage tasks.

Practica Profesional @ Mapfre Seguros  Apr 2019 - Jun 2019 Completed professional internship in insurance.

Atención al Cliente @ La Pizzeria  Apr 2018 - Oct 2018 Provided customer service in a restaurant environment.

Cajero @ ACA JOE  Dec 2015 - Dec 2015 Managed cash register opening and closing, tax payment follow-up, supply purchases, and customer service during the holiday season.

## Education

Universidad Metropolitana de Honduras  Not specified  Ing., Negocios

Business engineering studies.

Colegio Liceo Nuevo Siglo  Not specified  Bachiller, Ciencias y Letras

High school diploma in sciences and letters.

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