Skill Assessments This user has not passed any tests yet Languages English - Advanced Spanish - Native or Bilingual Italian - Intermediate People also viewed * [![Mateo Manuel Tapari](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72210_1784862614.jpg) Mateo Manuel Tapari Business Administration and Digital Business Management](https://jobicy.com/u/id72210.md) * [![Sil Quiñoa](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72129_1784834647.jpg) Sil Quiñoa Brand Strategy and Corporate Communications Leader](https://jobicy.com/u/id72129.md) * [![Rossaus Vladimir](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_39066_1783609483.jpg) Rossaus Vladimir Marketing Lead](https://jobicy.com/u/ros.md) * [![Ezequiel Matías Azcurra](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72049_1784816959.jpg) Ezequiel Matías Azcurra Marketing Professional](https://jobicy.com/u/id72049.md) * [![Anna Hydration](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/05/avatar_4463_1779684591.jpg) Anna Hydration Marketing Lead II](https://jobicy.com/u/id4463.md) * [![Valentina Brito Garcia](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_70533_1784744181.jpg) Valentina Brito Garcia Community Manager / Social Media Manager](https://jobicy.com/u/id70533.md) * [![Rushikesh Kella](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71794_1784707867.jpg) Rushikesh Kella Digital Marketing Manager](https://jobicy.com/u/id71794.md) * [![Harrys Wuelman](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71748_1784673799.jpg) Harrys Wuelman Audiovisual Marketing Strategist](https://jobicy.com/u/id71748.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me I am a results-driven professional with extensive experience in marketing, sales, and client relationship management within the MICE, hospitality, and tourism sectors. I have built my career around revenue growth, lead generation, and improving conversion through targeted follow-up, strong communication, and a customer-first mindset. I have also worked closely with cross-functional teams to coordinate projects, manage group operations, and support business goals through organized execution and attention to detail. My background includes creating presentations, marketing materials, and digital campaigns, as well as using tools such as Salesforce, HubSpot, Brevo, Canva, and Microsoft 365 to support sales and marketing activities. I enjoy analyzing market trends, identifying opportunities, and building long-term relationships with clients, suppliers, and hotel partners to deliver strong commercial results. I am open to roles where I can contribute my experience in sales, marketing, project coordination, and hospitality-focused business development while continuing to grow professionally. ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Sales](https://jobicy.com/talent/sales.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[Account Management](https://jobicy.com/talent/account-management.md)[Cross Functional Collaboration](https://jobicy.com/talent/cross-functional-collaboration.md)[Lead Generation](https://jobicy.com/talent/lead-generation.md)[Digital Marketing](https://jobicy.com/talent/digital-marketing.md)[Marketing](https://jobicy.com/talent/marketing.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Email Marketing](https://jobicy.com/talent/email-marketing.md)[Contract Management](https://jobicy.com/talent/contract-management.md)[Market Analysis](https://jobicy.com/talent/market-analysis.md)[Copywriting](https://jobicy.com/talent/copywriting.md)[Social Media Marketing](https://jobicy.com/talent/social-media-marketing.md)[Project Coordination](https://jobicy.com/talent/project-coordination.md)[Design Thinking](https://jobicy.com/talent/design-thinking.md)[Presentation Design](https://jobicy.com/talent/presentation-design.md)[Tourism Management](https://jobicy.com/talent/tourism-management.md) ## Tech Stack & Tools ### Design [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/canva/canva-original.svg) Canva](https://jobicy.com/talent?tool=canva.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/inkscape/inkscape-original.svg) Inkscape](https://jobicy.com/talent?tool=inkscape.md) ### Development [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/photoshop/photoshop-original.svg) Adobe Photoshop](https://jobicy.com/talent?tool=photoshop.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/opera/opera-original.svg) Opera Browser](https://jobicy.com/talent?tool=opera.md) ### Marketing and Sales Tools [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/salesforce/salesforce-original.svg) Salesforce](https://jobicy.com/talent?tool=salesforce.md) ## Experience Design & Group Planning Manager @ Tropical Incentives DMC Aug 2023 - Nov 2025 Managed group planning, design presentations, client communication, and coordination with stakeholders to support sales and project execution in the MICE and hospitality sector. International Sales Manager @ Mexico Planners DMC Oct 2021 - Feb 2023 Handled international sales, client follow-up, lead conversion, and relationship management to increase profitability and secure repeat business. Sales and Marketing Manager @ IIT DMC Oct 2018 - Sep 2020 Led sales and marketing activities, supported brand positioning, executed email campaigns, and represented the company at industry events to generate new leads. Senior Corporate Sales Executive @ Playa Resorts & Hotels Feb 2018 - Oct 2018 Managed corporate sales, site inspections, and client relationships while supporting revenue growth and maintaining strong service standards. Group Operations Specialist (contracts) @ Destination Services TUI Dec 2015 - Nov 2017 Supported group operations, contracts, reservations, supplier coordination, and administrative tasks to ensure smooth delivery of services and client satisfaction. CRC Executive @ Hotelbeds Feb 2014 - Dec 2015 Closed sales through prompt follow-up, managed customer service requests, and supported upselling and conversion through effective communication. Online Sales and Customer Service @ Aquaworld Cancun Apr 2002 - Feb 2013 Managed online sales, customer support, complaint resolution, and website-related updates to improve user experience and sales performance. ## Education Florida Atlantic University 2020 - 2020 Online course certificate, Hospitality and Tourism Management Completed an online course certificate focused on hospitality and tourism management. Florence Design Accademy 2006 - 2006 Diploma, Graphic Design Completed a diploma in graphic design. Universidad de Quintana Roo 1998 - 1998 English Language Degree, English Language Completed a degree in English language. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.