![Karhen López Santamaría](https://jobicy.com/react/themes/app/images/avatar.jpg) Karhen López Santamaría # Project Administrative Manager Open to offers · Member since 23 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationSödertälje, SwedenDesired salaryUnspecifiedWork preferenceHybrid / Full TimeExperience levelSenior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a licensed journalist with a Master’s Degree in Corporate Communication and a specialization in Human Resources. My background combines administrative management, internal communication, project coordination, and stakeholder support in international environments. I have led projects, monitored KPIs, coordinated teams, and optimized processes across roles in communications, administration, and technology operations. I am comfortable working with cross-functional teams, managing resources, and ensuring deadlines and objectives are met. My experience includes administrative support, reporting, invoicing, onboarding, event coordination, and content creation for internal and external communication channels. I have also worked with tools and platforms such as SAP, ServiceNow, CRM systems, Power BI, IBM Cloud, and Microsoft Office. I bring strong communication skills in Spanish and English, along with experience producing reports, newsletters, presentations, and communication plans. I have also developed skills in social media management, graphic design, and video editing. I adapt quickly to new environments and have demonstrated a strong commitment to integration and professional development in Sweden. I completed SFI studies in record time and continue studying at the Grundläggande level. I am open to roles where I can contribute in administration, project coordination, communications, or operations, especially in multicultural and dynamic organizations. I also value opportunities that allow me to keep growing professionally while adding measurable value to the business. ## Skills 24 capabilities[Agile Methodology](https://jobicy.com/talent/agile-methodology.md)[Content Creation](https://jobicy.com/talent/content-creation.md)[Crisis Management](https://jobicy.com/talent/crisis-management.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Database Management](https://jobicy.com/talent/database-management.md)[Event Coordination](https://jobicy.com/talent/event-coordination.md)[Graphic Design](https://jobicy.com/talent/graphic-design.md)[Human Resources](https://jobicy.com/talent/human-resources.md)[Invoicing](https://jobicy.com/talent/invoicing.md)[Journalism](https://jobicy.com/talent/journalism.md)[Marketing](https://jobicy.com/talent/marketing.md)[Offboarding](https://jobicy.com/talent/offboarding.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Procurement](https://jobicy.com/talent/procurement.md)[Project Management](https://jobicy.com/talent/project-management.md)[Public Relations](https://jobicy.com/talent/public-relations.md)[Scrum](https://jobicy.com/talent/scrum.md)[Social Media Management](https://jobicy.com/talent/social-media-management.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Training](https://jobicy.com/talent/training.md)[Video Editing](https://jobicy.com/talent/video-editing.md)[Web Content Management](https://jobicy.com/talent/web-content-management.md) ## Tech stack & tools Working toolkit ### Design [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/figma/figma-original.svg) Figma](https://jobicy.com/talent?tool=figma.md) ## Experience Career history ### Project Administrative Assistant · IDOM Aug 2024 – Oct 2025Administrative management of the department, optimizing internal processes, data analysis, and invoicing using SAP. Staff supervision, material inventory control, and vacation management. Customer service for office visitors and coordination of onboarding programs for engineers. Preparation of reports in English for clients and stakeholders. ### Administrative and Marketing Assistant · General Consulate of Peru in Bilbao Jul 2023 – Jul 2024Supported administrative management, processing passports, visas, and safe-conducts, and drafted certificates and official reports. Managed user inquiries, designed consular newsletters, improved institutional image, and created content for social media. Organized fairs and events, including vendor management and procurement. ### Project Leader · Tivit Latam | Client: Minera Antamina Aug 2022 – Apr 2023Managed objectives and delivery deadlines for an information software project. Led client negotiations and meetings, gathered requirements, planned development using Scrum, prepared weekly reports, and led a team of 8 people. Owned the communication plan for the end user. ### Technology Processes Administrator · Tivit Latam | Client: Pacífico y Prima Seguros Mar 2022 – Jul 2022Prepared monthly client reports through data analysis in ServiceNow. Designed operational committee presentations, tracked KPIs daily and weekly, handled incidents and service requests, and managed onboarding/offboarding, training, vacations, and shifts. ### Project Leader · Tivit Latam | Client: Universidad Norbert Wiener Mar 2021 – Feb 2022Managed implementation of the IVI chatbot for digital platforms, monitored objectives and deadlines, prepared biweekly reports, analyzed data for continuous improvement, and managed CRMs, IBM Cloud, and Power BI. Drafted the chatbot message matrix and coordinated content with departments. ### Communications Consultant · Tivit Latam | Client: Enel Peru Jan 2020 – Feb 2021Developed and executed the Internal Communication Plan, designed communication initiatives, managed content for communication platforms, and supported the Agile Motivational Plan. Also drafted announcements, created graphic pieces, and edited videos. ### Social Media Manager · SolVip Peru Jun 2019 – Dec 2019Planned and executed the social media strategy for a tourism agency, supported digital community positioning, and created graphic and video content to promote products and services. ### Marketing Administrative Assistant · CIDEU España Feb 2018 – Aug 2018Designed graphic materials, supported event registration and organization, updated website and social media content, maintained databases, scheduled publications, and edited videos. ### Head of Marketing and Communications · Municipality of San Martín de Porres Feb 2015 – Jul 2017Led internal and external communications planning, managed media relations, public image, and institutional reputation. Handled crisis communication, trained executives and spokespersons, and directed magazines and newsletters. ### Marketing Administrative Assistant · Municipality of Los Olivos Mar 2011 – Dec 2014Supported organization of events, programs, and campaigns, drafted press releases and media invitations, and coordinated with municipal units to disseminate achievements and activities. ## Education Learning history ### University of Barcelona 2018 – 2018Master’s Degree, Business and Corporate Communication Management Postgraduate studies focused on business communication and corporate communication management. ### Universidad Jaime Bausate y Meza 2013 – 2013Bachelor’s Degree, Journalism Undergraduate degree in journalism. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.