Skill Assessments This user has not passed any tests yet Languages English - Elementary Spanish - Native or Bilingual People also viewed * [![Yuri Ferreira](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72363_1784940008.jpg) Yuri Ferreira IT Support Technician](https://jobicy.com/u/id72363.md) * [![Temitayo Ojo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72339_1784923197.jpg) Temitayo Ojo Azure Administrator | Cloud Support Engineer | Technical Support Engineer](https://jobicy.com/u/id72339.md) * [![Jose Luis Perez](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72338_1784922971.jpg) Jose Luis Perez Sysadmin / Jr. DevOps Engineer / Technical Support L2](https://jobicy.com/u/id72338.md) * [![Justin Motley](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72334_1784921749.jpg) Justin Motley Desktop Support Specialist](https://jobicy.com/u/id72334.md) * [![Juan David Pardo López](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71226_1784908542.jpg) Juan David Pardo López Business Administrator](https://jobicy.com/u/id71226.md) * [![Efe Agbude](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72258_1784894510.jpg) Efe Agbude Customer Support Specialist](https://jobicy.com/u/id72258.md) * [![Treneice Bakare](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72220_1784870997.jpg) Treneice Bakare Senior IT Technical Support Engineer](https://jobicy.com/u/id72220.md) * [![Edet Isong](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72018_1784801287.jpg) Edet Isong System Analyst | Technical Support Specialist](https://jobicy.com/u/id72018.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me I am a Software Engineering professional with experience in web development and more than 3 years working as an analyst in corporate and retail environments. I have supported users, managed incidents, and administered systems focused on business continuity. My background includes level 1 and 2 support, ERP administration, and coordination of operational requests. I have worked with Microsoft 365, ERP systems, OOP, JavaScript, Python, Node.js, Vue.js, HTML, CSS, GitHub, Postman, SQL databases, and MongoDB. I am comfortable learning new technologies and applying them to practical business needs. In my recent role, I administered the Siesa ERP for more than 70 users, handled module configuration and incident management, and improved workflows using Power Automate and SharePoint. I also supported security monitoring, supplier coordination, and user training. Earlier, as a systems intern, I created technical manuals, supported software installation and configuration, managed technology inventories, and verified database backups at point-of-sale locations. I am detail-oriented, adaptable, and focused on results. I enjoy solving problems, improving processes, and contributing to innovative solutions that create value for teams and projects. ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[Python](https://jobicy.com/talent/python.md)[SQL](https://jobicy.com/talent/sql.md)[JavaScript](https://jobicy.com/talent/javascript.md)[GitHub](https://jobicy.com/talent/github.md)[HTML](https://jobicy.com/talent/html.md)[CSS](https://jobicy.com/talent/css.md)[Software Engineering](https://jobicy.com/talent/software-engineering.md)[Cybersecurity](https://jobicy.com/talent/cybersecurity.md)[MongoDB](https://jobicy.com/talent/mongodb.md)[Technical Documentation](https://jobicy.com/talent/technical-documentation.md)[Inventory Management](https://jobicy.com/talent/inventory-management.md)[Web Development](https://jobicy.com/talent/web-development.md)[SharePoint](https://jobicy.com/talent/sharepoint.md)[Incident Management](https://jobicy.com/talent/incident-management.md)[Vue.Js](https://jobicy.com/talent/vue-js.md)[Postman](https://jobicy.com/talent/postman.md)[IT Support](https://jobicy.com/talent/it-support.md)[OOP](https://jobicy.com/talent/oop.md)[User Support](https://jobicy.com/talent/user-support.md)[Power Automate](https://jobicy.com/talent/power-automate.md) ## Tech Stack & Tools ### Application Utilities [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/postman/postman-original.svg) Postman](https://jobicy.com/talent?tool=postman.md) ### Data Stores [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/mongodb/mongodb-original.svg) MongoDB](https://jobicy.com/talent?tool=mongodb.md) ### Development [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/github/github-original.svg) GitHub](https://jobicy.com/talent?tool=github.md) ## Experience Analista IT @ ENEBE REPRESENTACIONES S.A.S / PEOPLE PLAYS Dec 2022 - Oct 2025 Provided level 1 and 2 administrative support in a corporate environment to ensure operational continuity. Administered the Siesa ERP for more than 70 users, including installation, module configuration, and incident management. Optimized and updated workflows in Power Automate and SharePoint. Configured administrative equipment according to user profiles, monitored security cameras across more than 15 points, coordinated suppliers, and reduced support requests by 20% through user training. Practicante de sistemas @ ENEBE REPRESENTACIONES S.A.S / PEOPLE PLAYS May 2022 - Nov 2022 Designed and documented technical manuals for software installation and configuration on end-user devices. Supported installation, configuration, and deployment of computers and information systems. Managed and updated technology asset inventories for hardware and software across stores and branches. Executed and verified local database backups at point-of-sale locations to ensure information availability and recovery. ## Education Politécnico Grancolombiano 2023 - 2026 Ingeniería de software, Software Engineering Bachelor-level studies in Software Engineering. SENA 2020 - 2022 Tecnóloga, Análisis y Desarrollo de Sistemas de Información Technologist program in systems analysis and development. Coursera 2026 - 2026 Course, DevOps on AWS and Project Management Complementary training in AWS DevOps and project management. Compensar 2026 - 2026 Course, Ciberseguridad Empresarial Complementary training in enterprise cybersecurity. Compensar 2026 - 2026 Diploma, Desarrollo para aplicaciones móviles Complementary training in mobile application development. Politécnico Grancolombiano 2025 - 2025 Diploma, Ciencias de la computación Complementary training in computer science. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.