![Vitor Vilaça](https://jobicy.com/react/themes/app/images/avatar.jpg) Vitor Vilaça # Project Manager Open to offers · Member since 24 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationBelo Horizonte, BrazilDesired salaryConfidentialWork preferenceRemote Only / Full Time, ContractExperience levelSenior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a PMP-certified Project Manager with a background in marketing operations, business development support, and complex project delivery. I have spent six years leading acquisition, content, and customer communication initiatives in a fast-growing EdTech company, where I progressed through sales, marketing coordination, copywriting, and marketing management roles. More recently, I delivered around 20 concurrent client engagements per month in a US services company, managing scope, budget, vendor coordination, scheduling, and stakeholder communication under tight deadlines. I currently work in CRM-driven B2B account management for an AI SaaS company, where I manage a large portfolio of accounts, support renewal and expansion conversations, and translate customer feedback into structured input for Product and Engineering. I am comfortable owning proposals, campaigns, and cross-functional coordination at the same time, and I use AI tools in my daily workflow to improve speed and quality. I am based in LATAM, have advanced English, and have experience working remotely with US and Canadian teams. Notice period: 2 Weeks ## Skills 19 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Budget Management](https://jobicy.com/talent/budget-management.md)[Business Development](https://jobicy.com/talent/business-development.md)[Campaign Execution](https://jobicy.com/talent/campaign-execution.md)[Copywriting](https://jobicy.com/talent/copywriting.md)[CRM Management](https://jobicy.com/talent/crm-management.md)[Cross Functional Collaboration](https://jobicy.com/talent/cross-functional-collaboration.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[English](https://jobicy.com/talent/english.md)[HubSpot](https://jobicy.com/talent/hubspot.md)[Marketing Operations](https://jobicy.com/talent/marketing-operations.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[Portuguese](https://jobicy.com/talent/portuguese.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Project Management](https://jobicy.com/talent/project-management.md)[Proposal Writing](https://jobicy.com/talent/proposal-writing.md)[Renewal Management](https://jobicy.com/talent/renewal-management.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Spanish](https://jobicy.com/talent/spanish.md) ## Tech stack & tools Working toolkit ### Collaboration [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/jira/jira-original.svg) Jira](https://jobicy.com/talent?tool=jira.md) ## Experience Career history ### Customer Success Manager · Copilot AI Mar 2026 – PresentManage around 120 B2B SaaS accounts end-to-end using HubSpot to track pipeline health, prioritize outreach, and drive renewal and expansion conversations. Built a company-wide win-back playbook and partner with Product and Engineering by translating customer feedback into structured input using Gong clips and Jira tickets. ### Project Manager · Fair Lifts Mar 2024 – Mar 2026Owned around 20 concurrent client engagements per month end-to-end, including scope, budget, vendor coordination, scheduling, and multi-stakeholder communication. Became the top performer by number of engagements sold within a three-person team and retained a $20K+ client engagement after a major disruption. ### Planned Career Break · Independent Travel May 2023 – Mar 2024Took a career break for independent travel across more than 35 countries. ### Marketing Manager · Responde Aí 2023Progressed over six years from Sales Representative through Marketing Coordinator and Copywriter to Marketing Manager. Led acquisition, content, and customer communication initiatives, coordinated around 100 university field teams across 50+ Brazilian universities, and contributed to growth to 25,000 users. ## Education Learning history ### Unicesumar Dates not specifiedTecnólogo (Higher Education Diploma), Marketing Higher education diploma in Marketing. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.