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Ardan Job

# AI Product Leader / Senior Product Manager

Open to offers · Member since 24 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationAlmaty, KazakhstanDesired salaryUnspecifiedWork preferenceHybrid / Full TimeExperience levelSenior
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am an AI product leader with 5+ years of experience building and scaling AI/ML products in regulated environments, especially banking and enterprise settings.

I currently lead a portfolio of AI products at Bank CenterCredit, including an enterprise LLM platform, AI agents for Legal, HR, and Analytics, and a real-time AI assistant for contact center operations. My work focuses on delivering secure, compliant, and high-impact AI solutions that are adopted by large internal user bases.

Previously, I co-led enterprise-wide AI transformation at InDrive, where I helped drive AI adoption strategy, model rollouts, and company-wide enablement for thousands of employees. I enjoy working at the intersection of product strategy, machine learning, and organizational change.

My background includes end-to-end ownership of AI product lifecycle work: discovery, roadmap definition, prioritization, experimentation, evaluation frameworks, and production delivery. I am especially experienced with RAG architectures, agentic systems, vendor management, and stakeholder alignment across engineering, data, security, legal, and leadership teams.

I have a strong track record of improving business outcomes through AI products, including increasing accuracy, reducing manual work, improving retention efficiency, and accelerating delivery processes. I am comfortable operating in complex environments where speed must be balanced with governance, privacy, and reliability.

I am open to senior product leadership opportunities where I can continue building practical AI products, scaling adoption, and helping organizations turn AI strategy into measurable business value.

## Skills

23 capabilities[A B Testing](https://jobicy.com/talent/a-b-testing.md)[Agentic AI](https://jobicy.com/talent/agentic-ai.md)[Agile](https://jobicy.com/talent/agile.md)[AI Transformation](https://jobicy.com/talent/ai-transformation.md)[Architecture Governance](https://jobicy.com/talent/architecture-governance.md)[Change Management](https://jobicy.com/talent/change-management.md)[Compliance](https://jobicy.com/talent/compliance.md)[Cost Control](https://jobicy.com/talent/cost-control.md)[Discovery](https://jobicy.com/talent/discovery.md)[Go To Market](https://jobicy.com/talent/go-to-market.md)[MLOps](https://jobicy.com/talent/mlops.md)[Performance Tracking](https://jobicy.com/talent/performance-tracking.md)[Privacy By Design](https://jobicy.com/talent/privacy-by-design.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Product Operations](https://jobicy.com/talent/product-operations.md)[Product Roadmapping](https://jobicy.com/talent/product-roadmapping.md)[RAG](https://jobicy.com/talent/rag.md)[Scrum](https://jobicy.com/talent/scrum.md)[Security](https://jobicy.com/talent/security.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Team Building](https://jobicy.com/talent/team-building.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Vector Databases](https://jobicy.com/talent/vector-databases.md)

## Tech stack & tools

Working toolkit

### Application Utilities

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/postman/postman-original.svg) Postman](https://jobicy.com/talent?tool=postman.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/swagger/swagger-original.svg) Swagger](https://jobicy.com/talent?tool=swagger.md)

### Collaboration

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/confluence/confluence-original.svg) Confluence](https://jobicy.com/talent?tool=confluence.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/jira/jira-original.svg) Jira](https://jobicy.com/talent?tool=jira.md)

### Design

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/figma/figma-original.svg) Figma](https://jobicy.com/talent?tool=figma.md)

## Experience

Career history

### Senior Product Manager - AI/ML Products · Bank CenterCredit

Oct 2025 – PresentLead product strategy and delivery for a portfolio of 5+ AI/ML products across enterprise AI, HR automation, and customer service. Own AI Studio, an internal LLM platform with secure AI access, agent builder, RAG over 900+ internal documents, and low-code automation. Drive HR Centrix AI assistant improvements in Microsoft Teams, including accuracy gains from 78% to 94%. Collaborate with AI/ML engineers on local model deployment, evaluation pipelines, and hallucination guardrails. Coordinate with MLOps, data governance, security, architecture council, and legal to deliver products from discovery to production.

### AI Transformation Program Manager · InDrive

Oct 2024 – Oct 2025Co-led enterprise-wide AI transformation alongside the Chief of AI and reported to the CEO on strategy and progress. Drove Churn Prediction rollout with 6x retention efficiency and Vertical Intent Prediction with 2x cross-sell on a Kazakhstan pilot. Increased AI tool adoption across the organization and led vendor evaluation, pilots, contract negotiation, and deployment for enterprise AI tooling. Contributed to AI/ML platform architecture decisions and designed company-wide AI education programs.

### Head of PMO / Product & Delivery Lead · Equator

Dec 2023 – Oct 2024Operated as the #2 leader after the CEO, owning product and project strategy and delivery execution across a 9-10 product portfolio. Managed a 15-person cross-functional team including managers, backend and frontend engineers, QA, and UI/UX designers. Reduced time-to-release by 70% and cut production defects by 50% through workflow redesign, QA governance, and backlog hygiene. Introduced AI tools into documentation, testing, and task management.

### Head of PMO (Product Operations & Tech Service) · Kwaaka

Jun 2022 – Dec 2023Promoted from IC to department lead within one month and built two teams from scratch. Owned the product feedback loop from partner insights to backlog prioritization and roadmap shaping. Designed and shipped a self-service admin panel, scaled partner onboarding from 30 days to 5-6 days, and brought 500+ restaurants live with full POS integration. Led POS vendor integrations, API design, documentation, testing, and production deployment.

### Co-Founder · Happy DOStavka

May 2020 – Jun 2022Built a logistics business from zero with full P&L ownership. Grew monthly profit 3.75x in 10 months and designed operational processes for route optimization, cost control, and performance tracking. Managed a team of 8.

## Education

Learning historyNo education data available.

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