![melany garay](https://jobicy.com/react/themes/app/images/avatar.jpg)
melany garay

# Virtual Administrative Assistant

Open to offers · Member since 24 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationMedellín, ColombiaDesired salaryUnspecifiedWork preferenceRemote Only / Full TimeExperience levelMid
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a remote Virtual and Administrative Assistant with experience in customer service, agenda management, databases, inventory control, and support for commercial teams.

I have worked across legal, food service, fashion, and beauty environments, where I helped improve customer attention, coordination, and client retention through organized and efficient processes.

My background includes social media management, commercial advising, and administrative support, with a strong focus on measurable results and digital follow-up.

I am comfortable working in remote and hybrid settings, using collaborative digital tools to keep tasks organized and communication clear.

I stand out for my sense of organization, adaptability, and ability to support teams while maintaining a customer-oriented approach.

I am looking for opportunities where I can continue contributing through administrative coordination, digital support, and client management in a dynamic work environment.

## Skills

21 capabilities[Asana](https://jobicy.com/talent/asana.md)[Canva](https://jobicy.com/talent/canva.md)[Capcut](https://jobicy.com/talent/capcut.md)[Content Creation](https://jobicy.com/talent/content-creation.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Database Management](https://jobicy.com/talent/database-management.md)[Digital Marketing](https://jobicy.com/talent/digital-marketing.md)[Google Ads](https://jobicy.com/talent/google-ads.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[HubSpot](https://jobicy.com/talent/hubspot.md)[Instagram](https://jobicy.com/talent/instagram.md)[Inventory Management](https://jobicy.com/talent/inventory-management.md)[Meta Business Suite](https://jobicy.com/talent/meta-business-suite.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Notion](https://jobicy.com/talent/notion.md)[Remote Support](https://jobicy.com/talent/remote-support.md)[Sales Support](https://jobicy.com/talent/sales-support.md)[Slack](https://jobicy.com/talent/slack.md)[Social Media Management](https://jobicy.com/talent/social-media-management.md)[TikTok](https://jobicy.com/talent/tiktok.md)[Trello](https://jobicy.com/talent/trello.md)

## Tech stack & tools

Working toolkit

### Collaboration

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/notion/notion-original.svg) Notion](https://jobicy.com/talent?tool=notion.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/trello/trello-original.svg) Trello](https://jobicy.com/talent?tool=trello.md)

### Communications

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/slack/slack-original.svg) Slack](https://jobicy.com/talent?tool=slack.md)

### Design

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/canva/canva-original.svg) Canva](https://jobicy.com/talent?tool=canva.md)

### Development

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/google/google-original.svg) Google OAuth](https://jobicy.com/talent?tool=google.md)

## Experience

Career history

### Social Media Manager · Capilab

Feb 2025 – Jul 2025Created content and managed social media. Provided customer service. Increased repeat customer loyalty through personalized digital strategy. Designed content using Canva and CapCut.

### Atención al cliente y asesoría comercial · Jl Abogados

Nov 2024 – Jan 2025Provided commercial advising with sales targets. Analyzed and updated customer databases. Exceeded sales goals by 20% for two consecutive months. Implemented digital follow-up processes that improved conversion of potential clients.

### Asistente Administrativa y Community Manager · SMOR

Feb 2024 – Oct 2024Handled customer service and PQRS management. Managed data, clients, and inventory. Created, scheduled, and tracked Instagram and TikTok posts using Meta Business Suite. Supported a successful brand launch that resulted in sold out.

## Education

Learning historyNo education data available.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.