Skill Assessments This user has not passed any tests yet Languages Portuguese - Native or Bilingual English - Intermediate People also viewed * [![Temitayo Ojo](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72339_1784923197.jpg) Temitayo Ojo Azure Administrator | Cloud Support Engineer | Technical Support Engineer](https://jobicy.com/u/id72339.md) * [![Jose Luis Perez](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72338_1784922971.jpg) Jose Luis Perez Sysadmin / Jr. DevOps Engineer / Technical Support L2](https://jobicy.com/u/id72338.md) * [![Justin Motley](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72334_1784921749.jpg) Justin Motley Desktop Support Specialist](https://jobicy.com/u/id72334.md) * [![Juan David Pardo López](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71226_1784908542.jpg) Juan David Pardo López Business Administrator](https://jobicy.com/u/id71226.md) * [![Efe Agbude](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72258_1784894510.jpg) Efe Agbude Customer Support Specialist](https://jobicy.com/u/id72258.md) * [![Treneice Bakare](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72220_1784870997.jpg) Treneice Bakare Senior IT Technical Support Engineer](https://jobicy.com/u/id72220.md) * [![Diana Bayona](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72175_1784845904.jpg) Diana Bayona Software Engineer / IT Analyst](https://jobicy.com/u/id72175.md) * [![Edet Isong](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72018_1784801287.jpg) Edet Isong System Analyst | Technical Support Specialist](https://jobicy.com/u/id72018.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me I am an information technology professional with experience in technical support, computer maintenance, Windows and Linux server administration, and infrastructure monitoring. I currently work with user support, incident diagnosis, and resolution across hardware, software, and infrastructure environments. My day-to-day work also includes backup routines, recovery support, and maintaining service availability. I have hands-on experience with network infrastructure, including VLAN configuration, server support, and administration of corporate services. I also work with monitoring tools such as Grafana and Zabbix to help ensure stability and visibility across environments. I am continuously developing my skills in DevOps, information security, cloud computing, Git/GitHub, and infrastructure as code. I also have exposure to tools and technologies such as NGINX, Ansible, Terraform, AWS, and Azure. I am currently studying Systems Analysis and Development, which strengthens my technical foundation and supports my growth in the IT field. I also have a background in teaching and training users, which helps me communicate technical concepts clearly. I am a proactive person who enjoys solving problems, documenting processes, and improving workflows. I am open to remote work and travel, and I am looking for opportunities where I can contribute to technical support, infrastructure, and systems administration teams. ## Skills ### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Python](https://jobicy.com/talent/python.md)[AWS](https://jobicy.com/talent/aws.md)[Communication](https://jobicy.com/talent/communication.md)[Excel](https://jobicy.com/talent/excel.md)[Azure](https://jobicy.com/talent/azure.md)[Linux](https://jobicy.com/talent/linux.md)[Git](https://jobicy.com/talent/git.md)[Terraform](https://jobicy.com/talent/terraform.md)[GitHub](https://jobicy.com/talent/github.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[DevOps](https://jobicy.com/talent/devops.md)[Cybersecurity](https://jobicy.com/talent/cybersecurity.md)[Ansible](https://jobicy.com/talent/ansible.md)[Grafana](https://jobicy.com/talent/grafana.md)[Cloud Computing](https://jobicy.com/talent/cloud-computing.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Information Security](https://jobicy.com/talent/information-security.md)[API Design](https://jobicy.com/talent/api-design.md)[Windows Server](https://jobicy.com/talent/windows-server.md)[Nginx](https://jobicy.com/talent/nginx.md)[Swagger](https://jobicy.com/talent/swagger.md)[Backup](https://jobicy.com/talent/backup.md)[Zabbix](https://jobicy.com/talent/zabbix.md) ## Tech Stack & Tools ### Analytics [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/grafana/grafana-original.svg) Grafana](https://jobicy.com/talent?tool=grafana.md) ### Application Hosting [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/azure/azure-original.svg) Azure](https://jobicy.com/talent?tool=azure.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/nginx/nginx-original.svg) Nginx](https://jobicy.com/talent?tool=nginx.md) ### Application Utilities [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/swagger/swagger-original.svg) Swagger](https://jobicy.com/talent?tool=swagger.md) ### Data Stores [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/mysql/mysql-original.svg) MySQL](https://jobicy.com/talent?tool=mysql.md) ### Design [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/figma/figma-original.svg) Figma](https://jobicy.com/talent?tool=figma.md) ### Development [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/ansible/ansible-original.svg) Ansible](https://jobicy.com/talent?tool=ansible.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/git/git-original.svg) Git](https://jobicy.com/talent?tool=git.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/github/github-original.svg) GitHub](https://jobicy.com/talent?tool=github.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/terraform/terraform-original.svg) Terraform](https://jobicy.com/talent?tool=terraform.md) ### Languages & Frameworks [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/html5/html5-original.svg) HTML5](https://jobicy.com/talent?tool=html5.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/java/java-original.svg) Java](https://jobicy.com/talent?tool=java.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/javascript/javascript-original.svg) JavaScript](https://jobicy.com/talent?tool=javascript.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/php/php-original.svg) PHP](https://jobicy.com/talent?tool=php.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/python/python-original.svg) Python](https://jobicy.com/talent?tool=python.md) ## Experience Técnico de Informática @ Vapt Vupt Sobral 2021 - Present Responsible for technical support to users, diagnosing and resolving hardware, software, and infrastructure incidents. Administers and supports Windows and Linux environments, monitors service availability with Grafana and Zabbix, manages backup and data recovery routines, and supports network infrastructure including VLANs and network equipment. Also assists with server and corporate service administration, equipment installation and maintenance, user training, and technical documentation. Instrutor de Informática @ Compuway Formação Profissional 2017 - 2019 Instructor for the company's training courses and responsible for periodic maintenance of the institution's computers. Suporte em TI @ Centro de Educação a Distância 2015 - 2015 Performed general infrastructure analysis and technical support. ## Education Uninta Not specified Bachelor's degree, Systems Analysis and Development Currently studying, 4th semester. Projeto E-Jovem Not specified Technical degree, Computer Science Technical training in Informatics. This professional hasn’t added portfolio projects yet. 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