![Ronnie Saungweme](https://jobicy.com/react/themes/app/images/avatar.jpg)
Ronnie Saungweme

# Dental Insurance Coordinator

Open to offers · Member since 25 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationHarare, ZimbabweDesired salaryUnspecifiedWork preferenceHybrid / Full TimeExperience levelMid
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a detail-oriented dental insurance and scheduling professional with experience supporting dental practices through accurate insurance verification, patient communication, claims follow-up, and administrative coordination.

I have worked in roles that required me to verify patient eligibility and benefits, enter insurance breakdowns into practice management systems, and help reduce claim denials by identifying coverage exceptions early.

I am comfortable explaining insurance information to patients and dental teams in a clear and professional way, helping improve understanding of treatment costs and supporting case acceptance.

My background also includes scheduling coordination, where I managed incoming calls, booked and rescheduled appointments, handled referrals, and maintained patient records and paperwork.

I am organized, reliable, and focused on accuracy, especially when working with reports, overdue accounts, insurance payments, refunds, and follow-ups on outstanding claims.

I am open to opportunities where I can continue using my administrative, customer service, and insurance coordination skills in a healthcare or dental support environment.

## Skills

7 capabilities[Accounts Receivable](https://jobicy.com/talent/accounts-receivable.md)[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Billing](https://jobicy.com/talent/billing.md)[Claims Management](https://jobicy.com/talent/claims-management.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Insurance Verification](https://jobicy.com/talent/insurance-verification.md)

## Experience

Career history

### Insurance Breakdown Specialist · MODPractice

Nov 2025 – PresentVerified patient eligibility and benefits across PPO, Premier, Select, and Medicaid plans. Entered detailed insurance breakdowns into dental practice management software, reduced claim denials through proactive coverage review, communicated insurance details to patients and dental staff, and managed claims follow-up and aging reports.

### Scheduling Coordinator · SGA Dental Partners

Dec 2024 – Nov 2025Managed incoming calls, scheduled and rescheduled patient exams, entered referral patients into the records system, sent welcome paperwork and health history updates, collected insurance information, confirmed appointments, and ensured forms were completed and submitted.

### Dental Insurance Coordinator · Beautiful Smiles Dentistry

Apr 2023 – Sep 2024Verified dental insurance benefits, explained coverage to patients, entered data into practice management software, generated activity reports, followed up on unpaid claims, managed overdue accounts, processed insurance payments and refunds, and monitored weekly, monthly, and quarterly reports.

## Education

Learning history

### Speciss College

Jan 2012 – Sep 2012Certificate, Hotel and Catering Supervision

Certificate in Hotel and Catering Supervision with 4 distinctions and 1 pass.

### Ellis Robins School

Jan 2008 – Dec 2009Advanced Level

Completed Advanced Level studies with 7 points.

### St Ignatius College

Jan 2004 – Dec 2007Ordinary Level

Completed Ordinary Level studies with 9 subjects passed.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.