![Elvis Madavane Ondego](https://jobicy.com/react/themes/app/images/avatar.jpg)
Elvis Madavane Ondego

# Medical Virtual Assistant / Healthcare Administrative Specialist

Open to offers · Member since 25 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationNairobi, KenyaDesired salaryUnspecifiedWork preferenceRemote Only / Full TimeExperience levelSenior
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a dedicated Medical Virtual Assistant and Healthcare Administrative Professional with more than 18 years of experience supporting healthcare operations, patient services, medical records management, clinical documentation, healthcare data management, and healthcare administration.

I have worked extensively with EMR/EHR systems, appointment scheduling, patient communication, telehealth coordination, healthcare compliance, and administrative support. My background has allowed me to contribute to efficient workflows, accurate documentation, and reliable coordination across clinical and administrative teams.

I have supported hospitals and healthcare organizations in roles ranging from Health Records Officer to Health Information & Governance Manager. In these positions, I managed patient records, coordinated documentation processes, supported reporting activities, and helped clinicians and administrators access accurate information when needed.

I also bring experience in remote stakeholder communication, executive support, calendar management, email management, and workflow coordination. This combination of healthcare knowledge and administrative capability has helped me work effectively in both in-person and virtual environments.

I am detail-oriented, organized, and committed to confidentiality, compliance, and high-quality service. I value accuracy in patient records and understand the importance of timely communication and dependable support in healthcare settings.

I am open to opportunities where I can continue contributing my healthcare administration expertise, patient coordination skills, and virtual support experience to improve operational efficiency and patient experience.

## Skills

11 capabilities[Calendar Management](https://jobicy.com/talent/calendar-management.md)[CRM Systems](https://jobicy.com/talent/crm-systems.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[EHR](https://jobicy.com/talent/ehr.md)[EMR](https://jobicy.com/talent/emr.md)[Insurance Verification](https://jobicy.com/talent/insurance-verification.md)[Patient Intake](https://jobicy.com/talent/patient-intake.md)[Records Management](https://jobicy.com/talent/records-management.md)[Virtual Collaboration](https://jobicy.com/talent/virtual-collaboration.md)[Workflow Management](https://jobicy.com/talent/workflow-management.md)

## Tech stack & tools

Working toolkit

### Marketing and Sales Tools

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/salesforce/salesforce-original.svg) Salesforce](https://jobicy.com/talent?tool=salesforce.md)

## Experience

Career history

### Health Information & Governance Manager · Nairobi West Hospital

Aug 2025 – PresentManage healthcare information systems, patient records, and administrative workflows. Coordinate documentation processes, compliance activities, and healthcare reporting. Support clinicians and healthcare administrators through efficient records management and information retrieval.

### Business Analyst · Feb Tech Company LLC

Feb 2024 – Aug 2025Coordinated remote stakeholder communications, scheduling, documentation, and workflow management activities. Supported executive teams through administrative coordination and reporting.

### Senior Health Information Officer & Cancer Registrar · The Nairobi Hospital

Jan 2015 – Jan 2024Managed patient medical records and healthcare databases supporting clinical care and research operations. Coordinated information requests, patient documentation processes, and multidisciplinary communication. Supported clinicians and healthcare teams through accurate records management and reporting.

### Health Information Officer · The Nairobi Hospital

Jan 2010 – Jan 2015Coordinated patient registration, documentation, records management, and reporting activities.

### Laboratory Assistant · The Nairobi Hospital

Jan 2008 – Jan 2010

### Health Records Officer · Gertrude's Children's Hospital

Jan 2007 – Jan 2008

## Education

Learning history

### Atlantic International University

Dates not specifiedBachelor of Science, Public Health

### Kenya Medical Training College (KMTC)

Dates not specifiedDiploma, Health Records and Information Management

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