![Kent Nebergall](https://jobicy.com/react/themes/app/images/avatar.jpg) Kent Nebergall # Business Analyst / Project Manager Actively looking · Member since 26 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationBeloit, United StatesDesired salaryfrom 80k USD/yearlyWork preferenceHybrid / Full Time, ContractExperience levelSenior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a business analyst and project manager with extensive experience improving software development, business processes, and documentation in highly regulated environments. I have worked across insurance, banking, pharmaceuticals, healthcare, manufacturing, and legal operations, translating business needs into requirements, user stories, process models, specifications, test plans, and training materials. My background includes SharePoint implementation, Jira-based Agile delivery, ServiceNow support, BPMN modeling, RPA analysis with Blue Prism, and enterprise migration work across distributed global teams. I have deep experience supporting compliance-driven initiatives involving HIPAA, FDA, FDIC, SOX, and related regulatory frameworks, with a strong focus on accuracy, traceability, and operational efficiency. I also bring strong technical writing and knowledge management skills, including online help, localization, documentation libraries, and end-user training for complex systems. In addition to my corporate work, I have contributed to aerospace and analog astronaut projects, including leadership, systems design, and communications initiatives that reflect my interest in innovation and mission-driven work. I am looking for challenging opportunities where I can combine business analysis, process improvement, and technology coordination to help organizations deliver better systems and better outcomes. ## Skills 31 capabilities[Agile](https://jobicy.com/talent/agile.md)[Automation](https://jobicy.com/talent/automation.md)[Business Analysis](https://jobicy.com/talent/business-analysis.md)[Change Management](https://jobicy.com/talent/change-management.md)[Compliance](https://jobicy.com/talent/compliance.md)[Content Management](https://jobicy.com/talent/content-management.md)[Data Migration](https://jobicy.com/talent/data-migration.md)[Data Modeling](https://jobicy.com/talent/data-modeling.md)[Disaster Recovery](https://jobicy.com/talent/disaster-recovery.md)[ETL](https://jobicy.com/talent/etl.md)[FDA](https://jobicy.com/talent/fda.md)[Fraud Detection](https://jobicy.com/talent/fraud-detection.md)[HIPAA](https://jobicy.com/talent/hipaa.md)[Kanban](https://jobicy.com/talent/kanban.md)[Knowledge Management](https://jobicy.com/talent/knowledge-management.md)[Localization](https://jobicy.com/talent/localization.md)[Metadata Management](https://jobicy.com/talent/metadata-management.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Project Management](https://jobicy.com/talent/project-management.md)[Requirements Gathering](https://jobicy.com/talent/requirements-gathering.md)[Risk Management](https://jobicy.com/talent/risk-management.md)[RUP](https://jobicy.com/talent/rup.md)[Scrum](https://jobicy.com/talent/scrum.md)[SOX](https://jobicy.com/talent/sox.md)[Technical Writing](https://jobicy.com/talent/technical-writing.md)[Test Planning](https://jobicy.com/talent/test-planning.md)[Training](https://jobicy.com/talent/training.md)[UI Design](https://jobicy.com/talent/ui-design.md)[User Stories](https://jobicy.com/talent/user-stories.md)[Wireframing](https://jobicy.com/talent/wireframing.md)[Workflow Design](https://jobicy.com/talent/workflow-design.md) ## Tech stack & tools Working toolkit ### Application Utilities [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/dreamweaver/dreamweaver-original.svg) Adobe Dreamweaver](https://jobicy.com/talent?tool=dreamweaver.md) ### Collaboration [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/confluence/confluence-original.svg) Confluence](https://jobicy.com/talent?tool=confluence.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/jira/jira-original.svg) Jira](https://jobicy.com/talent?tool=jira.md) ### Data Stores [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/oracle/oracle-original.svg) Oracle Database](https://jobicy.com/talent?tool=oracle.md) ### Development [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/docker/docker-original.svg) Docker](https://jobicy.com/talent?tool=docker.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/wordpress/wordpress-original.svg) WordPress](https://jobicy.com/talent?tool=wordpress.md) ## Experience Career history ### Business Analyst III · Zurich North America Jan 2022 – Feb 2026Software design for underwriting applications using Jira, SharePoint, Confluence, ServiceNow, and Excel. Produced system documentation for a complex underwriting system and designed an insurance package pricing and regulatory information management solution for a large internal user base. ### Business Systems Analyst · Sysmex Sep 2021 – Nov 2021Consulting role supporting Jira and Confluence for Agile development and QA test plans in a highly regulated environment for medical lab equipment software and networked systems. ### Business Systems Analyst III · Abbvie Jun 2020 – May 2021Populated an Alation enterprise database catalog with metadata, validated accuracy, supported change management and training, and analyzed global data asset management systems in a pharma-compliant environment. ### RPA Business Systems Analyst/PM · Abbvie Sep 2019 – May 2020Evaluated applications for conversion to Robotic Process Automation using Blue Prism, supported migration of legacy systems, and helped manage project delivery in Jira, ServiceNow, and Office 365. ### Business Analyst/PM · Zurich NA Nov 2018 – Sep 2019Designed SharePoint sites, supported ServiceNow tickets, and assisted with Windows and Active Directory migration impacts on SharePoint logins and Office 365 workflows. ### RPA Analyst/Developer · CDK Global Feb 2018 – Sep 2018Used Blue Prism for robotic process automation, supported Office and web application workflows, and contributed to SharePoint development, Nintex workflows, and ROI analysis. ### Business Analyst · Shire Mar 2017 – Nov 2017Migrated legacy data from Excel to Veeva Vault RIM for global drug products and performed data cleanup, loads, and joins in a regulatory information management environment. ### Business Analyst · AbbVie May 2016 – Mar 2017Documented and streamlined Veeva Vault CRM workflows, supported sales aid and approved email processes, and created executive reports on project status and feedback. ### Business Information Analyst/Project Manager · Smiths BIS Jun 2013 – Apr 2016Coordinated SharePoint migrations across multiple divisions and worldwide locations, performed estimates, modeled business processes, and supported legal, engineering, manufacturing, and communications teams. ### Business Analyst/PM · McDonald’s Corporate May 2010 – Mar 2013Coordinated business and vendor systems for large-scale hardware migration and national deployment, rewrote cabling standards and topology, and supported SharePoint administration for multiple teams. ### Business Analyst · Northern Trust Sep 2009 – Mar 2010Created analysis, design, test summaries, and implementation documentation for a global WAN acceleration rollout in an ultra-secure banking environment. ### Technical Writer · Concuity Apr 2009 – Oct 2009Wrote installation, user, and training documentation and online help for a SaaS insurance contract validation system. ### SharePoint Deployment Consultant · Elmhurst Memorial Healthcare Dec 2008 – Feb 2009Deployed SharePoint sites, led JAD sessions, handled installation and troubleshooting, and provided portal development, documentation, and training support. ### Systems Analyst · Senora Quest Labs Dec 2008 – Jan 2009Read COBOL code for medical pathology lab billing and converted it into compliant specifications for an Oracle-based billing EFT record generator. ### Technical Writer · Hollister Oct 2008 – Dec 2008Created a unified test plan and documentation environment for a medical supply company and produced job aids for Citrix deployment. ### Project Manager/Coordinator · United Airlines Feb 2008 – Sep 2008Coordinated an intranet conversion project involving thousands of pages, many SMEs, and multiple cities, including audit procedures, site maps, training materials, and acceptance testing. ### Trainer/Technical Writer · Allstate Oct 2007 – Jan 2008Created training documentation, presentations, internal communications, and job aids for enterprise document, billing, and marketing systems. ### Business Analyst · Wolters-Kluwer Mar 2007 – Oct 2007Produced SaaS current/future state analysis, DFDs, and documentation for enterprise data requirements and legal document management conversion. ### Business Analyst · University Healthsystem Consortium Oct 2006 – Jan 2007Captured SaaS project requirements, metadata, and specifications, and designed a knowledge management system including report, process, and ETL design. ### Business Analyst · PepsiCo Aug 2005 – Aug 2006Designed and built an enterprise portal and supported metadata, data requirements, and business information modeling for a large data modeling team. ### Requirements Analyst · Shure Electronics May 2005 – Jul 2005Wrote functional and user requirements and designed wizards and user interfaces for a flagship sound system. ### Business Analyst · Kraft Foods Mar 2005 – Apr 2005Gathered requirements, created documentation, and performed use case analysis for a SharePoint corporate portal and communications plan. ### SOX Analyst · Washington Mutual Bank May 2004 – Mar 2005Designed documentation aligned with SOX, FDIC, and audit requirements and generated pre-audited system and infrastructure documentation. ### Technology Business Analyst II · Washington Mutual Oct 2002 – Mar 2004Led technical communications and JAD support across multiple IT projects, designed help systems and training materials, and managed documentation, SLAs, OLAs, and disaster recovery materials. ### Technical Writer · Abbott Laboratories Sep 2001 – Oct 2002Created information-mapped work orders and workflow documents for pharmaceutical manufacturing operations using XML-tagged templates in Documentum. ### Technical Writer · Kronos Aug 2001 – Sep 2001Updated system documentation, help, and ODBC protocol materials for the TACS/TPS division. ### Technical Communications Administrator · Denniston & Denniston Jan 1996 – Jul 2001Managed technical communications and web-based training, developed help systems and training materials, created Lotus Notes databases, and modernized documentation workflows. ## Education Learning history ### Judson University Dates not specifiedBA, Computer Information Science, Business Administration GPA 3.49. Featured in alumni newsletter for aerospace design work. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.