Skill Assessments This user has not passed any tests yet Languages English - Native or Bilingual Spanish - Intermediate People also viewed * [![Mohamed Abdullahi](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_67923_1785055617.jpg) Mohamed Abdullahi Manager](https://jobicy.com/u/id67923.md) * [![Natasha Black](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_71061_1784165510.jpg) Natasha Black Operational Excellence and Business Transformation Manager](https://jobicy.com/u/id71061.md) * [![Cintia Ottaviani](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72323_1784920277.jpg) Cintia Ottaviani Quality Manager](https://jobicy.com/u/id72323.md) * [![David Flores Larrea](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72298_1784911316.jpg) David Flores Larrea Strategic Management & Administration Specialist](https://jobicy.com/u/id72298.md) * [![Daniela Méndez](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72117_1784847966.jpg) Daniela Méndez Operations and Client Management Professional](https://jobicy.com/u/id72117.md) * [![Danny Peña](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72113_1784832837.jpg) Danny Peña Technology Manager / IT Manager](https://jobicy.com/u/id72113.md) * [![Amelia Simauchi Vásquez](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_72035_1784810011.jpg) Amelia Simauchi Vásquez Senior Sales Coordinator | Team Lead | B2B Digital Marketing Operations](https://jobicy.com/u/id72035.md) * [![Samuel Brunel](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/07/avatar_68114_1784809349.jpg) Samuel Brunel Revenue Strategy & Business Operations Lead](https://jobicy.com/u/id68114.md) [All talent ↗](https://jobicy.com/talent.md) * [Overview](#overview) * [Portfolio](#portfolio) * [Services](#services) ## About Me I am a retail and operations professional with experience leading store teams, managing inventory, and driving sales performance in fast-paced customer-facing environments. In my most recent role as a Store Manager at Dollar General, I oversaw daily store operations, staff supervision, customer service, inventory control, and budget management. I focused on improving sales, reducing shrink, and maintaining strong vendor and community relationships. I have also worked as a Shift Manager and Manager in other retail and restaurant settings, where I developed skills in team leadership, scheduling, training, and operational efficiency. These roles strengthened my ability to support employees while keeping service standards high. My background includes hands-on experience with POS systems, sales analysis, merchandising, customer retention, and process improvement. I am comfortable working with data, reports, and operational metrics to make practical business decisions. I am currently studying Business Management at Strayer University-Georgia, which supports my long-term goal of growing in management and business operations. I value continuous learning and applying new knowledge directly to the workplace. I am authorized to work in the United States and am open to opportunities where I can contribute my leadership, retail management, and customer service experience to help a business grow. ## Skills ### [Project Management](https://jobicy.com/talent/project-management.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Salesforce](https://jobicy.com/talent/salesforce.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Time Management](https://jobicy.com/talent/time-management.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[Business Development](https://jobicy.com/talent/business-development.md)[Account Management](https://jobicy.com/talent/account-management.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Leadership](https://jobicy.com/talent/leadership.md)[Training](https://jobicy.com/talent/training.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Budget Management](https://jobicy.com/talent/budget-management.md)[Marketing](https://jobicy.com/talent/marketing.md)[Coaching](https://jobicy.com/talent/coaching.md)[English](https://jobicy.com/talent/english.md)[Accounting](https://jobicy.com/talent/accounting.md)[Vendor Management](https://jobicy.com/talent/vendor-management.md)[Scheduling](https://jobicy.com/talent/scheduling.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Inventory Management](https://jobicy.com/talent/inventory-management.md)[Team Building](https://jobicy.com/talent/team-building.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Upselling](https://jobicy.com/talent/upselling.md)[Recruiting](https://jobicy.com/talent/recruiting.md)[Spanish](https://jobicy.com/talent/spanish.md)[CRM Systems](https://jobicy.com/talent/crm-systems.md)[Quickbooks](https://jobicy.com/talent/quickbooks.md)[Bookkeeping](https://jobicy.com/talent/bookkeeping.md)[Sales Reporting](https://jobicy.com/talent/sales-reporting.md)[Sales Analysis](https://jobicy.com/talent/sales-analysis.md)[CPR](https://jobicy.com/talent/cpr.md)[retail management](https://jobicy.com/talent/retail-management.md)[Loss Prevention](https://jobicy.com/talent/loss-prevention.md)[Conflict Management](https://jobicy.com/talent/conflict-management.md)[Food Safety](https://jobicy.com/talent/food-safety.md)[Staff Supervision](https://jobicy.com/talent/staff-supervision.md) ## Tech Stack & Tools ### Marketing and Sales Tools [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/salesforce/salesforce-original.svg) Salesforce](https://jobicy.com/talent?tool=salesforce.md) ## Experience Store Manager @ Dollar General Jun 2024 - Jan 2026 Oversaw all aspects of store operations including sales, customer service, inventory management, and staff supervision. Implemented strategies to drive sales growth, improve customer satisfaction, and maintain compliance with company policies and safety regulations. Managed scheduling, training, performance evaluations, and budget control. Worked with vendors and regional leadership to support merchandising, product assortment, and promotional execution while reducing shrink and improving operational efficiency. Shift Manager @ A&A management of Georgia LLC Aug 2022 - Apr 2023 Supported daily shift operations and team coordination in a fast-paced environment. Focused on customer service, staff support, and maintaining smooth workflow during assigned shifts. Food safety certified and gained valuable hands-on experience working with teams and operational procedures. Manager @ Smith management McDonald’s Jan 2020 - Dec 2021 Managed restaurant operations and supported team performance in a customer-facing environment. Handled leadership responsibilities related to service quality, scheduling, and operational consistency. Built experience in management, customer service, and working under pressure in a high-volume setting. ## Education Strayer University-Georgia Apr 2024 College, Business Management Currently pursuing studies in Business Management through a remote program. Bradley central high school Jan 2014 - Dec 2018 High school diploma, Upper secondary education Completed upper secondary education and earned a high school diploma. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.