![Norma Díaz](https://jobicy.com/react/themes/app/images/avatar.jpg)
Norma Díaz

# Human Resources Coordinator

Open to offers · Member since 26 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationTultitlán, MexicoDesired salaryUnspecifiedWork preferenceHybrid / Full TimeExperience levelSenior
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a psychologist with more than 15 years of experience driving talent development and organizational transformation.

My background is strongly focused on training, instructional design, and LMS administration, with a results-oriented approach supported by KPIs and continuous improvement.

I have led onboarding processes, performance evaluation initiatives, and learning programs for operational and managerial teams, helping improve productivity and learning effectiveness.

I also have experience in recruitment and selection, HR operations, employee support, and administrative follow-up, which has allowed me to work across the full employee lifecycle.

I have coordinated teams, generated executive reports, and implemented tools and processes that improved decision-making and strengthened internal development programs.

I am interested in roles where I can contribute to talent strategy, learning and development, organizational effectiveness, and HR process optimization.

## Skills

14 capabilities[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Employee Relations](https://jobicy.com/talent/employee-relations.md)[Human Resources](https://jobicy.com/talent/human-resources.md)[Instructional Design](https://jobicy.com/talent/instructional-design.md)[KPI Analysis](https://jobicy.com/talent/kpi-analysis.md)[Onboarding](https://jobicy.com/talent/onboarding.md)[Organizational Development](https://jobicy.com/talent/organizational-development.md)[Payroll Administration](https://jobicy.com/talent/payroll-administration.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Recruitment](https://jobicy.com/talent/recruitment.md)[Reporting](https://jobicy.com/talent/reporting.md)[Selection](https://jobicy.com/talent/selection.md)[Talent Development](https://jobicy.com/talent/talent-development.md)[Training](https://jobicy.com/talent/training.md)

## Experience

Career history

### Coordinadora de Capacitación y LMS · GVMV S.A. de C.V.

Nov 2018 – Mar 2026Implemented training programs for operational and managerial staff, improving learning effectiveness and organizational performance.

Managed and optimized the LMS platform, developed learning paths aligned with strategic objectives, and coordinated onboarding processes for new employees.

Led a training team of three people, created manuals and learning materials, implemented KPIs, and produced executive reports to support decision-making and process optimization.

### Coordinadora de Recursos Humanos · Commercial SK

Mar 2018 – Oct 2018Led end-to-end recruitment, selection, and hiring processes across all levels, ensuring the attraction of strategic talent.

Designed and implemented HR policies and procedures, created onboarding programs, and supported labor climate analysis and payroll incident management.

Monitored HR KPIs and contributed to continuous improvement through data-driven decision-making.

### Generalista de Recursos Humanos · AXERA

Oct 2012 – May 2017Executed operational HR processes including recruitment, hiring, employee administration, and incident management.

Provided direct support to employees, followed up on onboarding and internal processes, and assisted with payroll preparation and administrative control.

Prepared basic HR reports and supported compliance with internal policies and operational requirements.

## Education

Learning history

### UNAM Campus Iztacala

Dates not specifiedLicenciatura, Psicología

Undergraduate degree in Psychology.

### Tecnológico de Monterrey, Campus Estado de México

Dates not specifiedDiplomado, Habilidades Gerenciales

Diploma focused on managerial skills and leadership development.

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