![Aneidys Guillen](https://jobicy.com/react/themes/app/images/avatar.jpg)
Aneidys Guillen

# Administrative Support Specialist

Open to offers · Member since 26 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationBuenos Aires, ArgentinaDesired salaryUnspecifiedWork preferenceRemote OnlyExperience levelMid
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI have a solid background in customer service, administrative support, and document control.

I have worked in institutional and corporate environments where I handled information flows, responded to inquiries, and supported daily operations.

My experience includes managing records, maintaining databases, coordinating agendas, and assisting with internal procedures and documentation.

I am comfortable working with the public, resolving issues, and supporting teams in operational and administrative tasks.

I also bring strong digital skills, experience with databases, and the ability to mediate and respond effectively in conflict situations.

I am looking for an opportunity where I can contribute my organizational skills, service mindset, and administrative experience in a stable and collaborative environment.

## Skills

9 capabilities[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Communication](https://jobicy.com/talent/communication.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Database Management](https://jobicy.com/talent/database-management.md)[Manual Testing](https://jobicy.com/talent/manual-testing.md)[Public Relations](https://jobicy.com/talent/public-relations.md)[Quality Assurance](https://jobicy.com/talent/quality-assurance.md)[Technical Support](https://jobicy.com/talent/technical-support.md)

## Experience

Career history

### Maestranza · Institución administrativa de la Iglesia Armenia

May 2018 – PresentI handle attention and requests from student representatives and visitors.

I support operational tasks in common and service areas, including dining and garden spaces, while ensuring internal rules are followed.

I also report incidents and help with preventive maintenance of the facilities.

### Auxiliar Control de Documentos · BC&A Ingenieros Consultores C.A

Feb 2006 – Nov 2017I provided user support by receiving and responding to technical and administrative information requests.

I managed records, databases, and document خروج control processes, including outgoing documentation.

I also participated in onboarding and training processes and supported agenda management and administrative procedures across different departments.

### Atención al cliente · Venezolano de Credito

2004 – 2006I delivered personalized and phone-based customer service to resolve complaints and account status inquiries.

I also supported operator management and administrative authorizations.

### Customer Service Specialist · Etheron Servicios C.A.

2000 – 2003I provided personalized and phone-based customer service to resolve complaints and account status inquiries.

I supported operator management, administrative authorizations, system configuration, and customer database updates.

## Education

Learning history

### Ambox Capacitaciones

Mar 2026 – Jun 2026Preceptor, Educación

### EducacionIT

Jul 2022 – Sep 2022Tester QA Manual, Quality Assurance

### Instituto Universitario Nueva Esparta

1999 – 2002TSU, Computación / Informática

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