![Fabiana Campisi](https://jobicy.com/react/themes/app/images/avatar.jpg) Fabiana Campisi # Remote Administrative Assistant / Operations Coordinator / Customer Support Open to offers · Member since 26 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationSantiago, ChileDesired salaryUnspecifiedWork preferenceRemote Only / Full TimeExperience levelSenior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a detail-oriented administrative professional with more than 7 years of experience supporting daily operations, customer service, documentation management, scheduling coordination, and administrative processes in healthcare and commercial environments. I have worked in roles where accuracy, organization, and clear communication were essential. I am comfortable managing calendars, coordinating appointments, maintaining records, preparing reports, and handling follow-ups across multiple teams and priorities. My background includes customer success, administrative coordination, purchasing support, and call center customer service. This has helped me build a strong understanding of client care, internal coordination, and process improvement in fast-paced environments. I work confidently with Microsoft Office 365, Google Workspace, CRM platforms, and remote collaboration tools. I also have experience using tools such as HubSpot, Trello, Notion, Asana, Zoom, Canva, and Meta Business Suite. I am highly organized, proactive, and adaptable, with strong attention to detail and time management skills. I enjoy supporting teams by keeping operations running smoothly and ensuring information is handled accurately and efficiently. I am open to remote opportunities where I can contribute my administrative, coordination, and customer support experience to a team that values reliability, service quality, and continuous improvement. ## Skills 18 capabilities[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Attention To Detail](https://jobicy.com/talent/attention-to-detail.md)[Calendar Management](https://jobicy.com/talent/calendar-management.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Database Management](https://jobicy.com/talent/database-management.md)[Document Management](https://jobicy.com/talent/document-management.md)[Email Marketing](https://jobicy.com/talent/email-marketing.md)[Internal Communications](https://jobicy.com/talent/internal-communications.md)[Multitasking](https://jobicy.com/talent/multitasking.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Purchasing](https://jobicy.com/talent/purchasing.md)[Remote Work](https://jobicy.com/talent/remote-work.md)[Report Preparation](https://jobicy.com/talent/report-preparation.md)[Retention](https://jobicy.com/talent/retention.md)[Sales Support](https://jobicy.com/talent/sales-support.md)[Time Management](https://jobicy.com/talent/time-management.md) ## Tech stack & tools Working toolkit ### Collaboration [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/notion/notion-original.svg) Notion](https://jobicy.com/talent?tool=notion.md)[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/trello/trello-original.svg) Trello](https://jobicy.com/talent?tool=trello.md) ### Design [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/canva/canva-original.svg) Canva](https://jobicy.com/talent?tool=canva.md) ## Experience Career history ### Customer Success Coordinator · Clínica Armonízate Jan 2026 – Jun 2026Provided administrative support and customer follow-up for more than 150 clients/patients monthly, helping ensure efficient service delivery. Managed client communications through email, WhatsApp, social media, and CRM platforms while maintaining accurate and confidential records. Coordinated requests between administrative, commercial, and healthcare teams, prepared reports, monitored follow-ups, and identified opportunities to improve internal processes. ### Administrative Coordinator & Customer Support · Clínica Cruz Azul Nov 2019 – Sep 2024Coordinated calendars, appointments, and daily administrative activities for healthcare professionals. Managed customer records, documentation, and confidential information with accuracy, while handling scheduling changes, service requests, payments, and administrative follow-ups. Prepared reports and maintained databases, providing customer support in a high-volume environment while ensuring service quality. ### Acquisition Coordinator · JumbOK Jun 2019 – Nov 2019Coordinated purchasing processes for supplies, accessories, and operational services, communicating with suppliers and internal teams. Prepared and tracked purchase orders, invoices, and administrative records, and evaluated quotations, costs, and deadlines using Microsoft Excel. ### Customer Support Specialist · Atento Chile Apr 2018 – Apr 2019Provided customer support through call center operations, managing inquiries, requests, complaints, and follow-ups. Updated customer information, maintained accurate records, and supported sales and retention processes while meeting service objectives. ## Education Learning history ### HubSpot Academy Dates not specifiedCertification, Sales Inbound, Service Hub, and Digital Marketing Completed certifications in Sales Inbound, Service Hub, and Digital Marketing. ### Santander Academy Dates not specifiedCertification, Microsoft Excel Completed Basic and Intermediate/Advanced Excel training. ### Alison Dates not specifiedCertification, Customer Service Skills Completed training in customer service skills. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.