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* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

I am a sales executive with more than three years of experience in consultative sales, customer service, and back-office administrative support within the telecommunications and services sector.

I have managed daily portfolios of 50 to 100 customers while consistently meeting 100% of commercial targets and focusing on customer satisfaction and loyalty.

I am experienced in CRM-based customer management, commercial follow-up, post-sales support, and operational coordination, with a strong focus on accuracy and process compliance.

I use tools such as CRM platforms, Google Workspace, Microsoft Office, and Google Drive to organize information, track cases, and support business operations efficiently.

I am known for my communication, negotiation, and problem-solving skills, and I work in a results-oriented way with a strong service mindset.

I am available immediately and prefer remote opportunities, with a background in telecom sales and customer support across different markets in Latin America.

Notice Period: Immediate

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[Business Development](https://jobicy.com/talent/business-development.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Prospecting](https://jobicy.com/talent/prospecting.md)[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Consultative Sales](https://jobicy.com/talent/consultative-sales.md)[Customer Retention](https://jobicy.com/talent/customer-retention.md)[Sales Closing](https://jobicy.com/talent/sales-closing.md)[CRM Management](https://jobicy.com/talent/crm-management.md)[Objection Handling](https://jobicy.com/talent/objection-handling.md)

## Experience

Especialista de Back Office @ Axión Comercial  Jan 2024 - Present I manage administrative and operational processes, ensuring accuracy and compliance with internal procedures.

I provide support to different areas to help maintain business continuity and coordinate the follow-up of requests and cases until resolution.

I work with CRM platforms and digital tools to manage information and maintain high standards of quality and productivity in a remote environment.

Ejecutivo de Ventas @ Futurocel / Liberty Costa Rica  Jun 2023 - Nov 2023 I advised customers on telecommunications products and services and consistently achieved 100% of the established commercial targets.

I managed a daily customer portfolio of 50 to 100 clients and identified sales opportunities through consultative selling techniques.

I recorded and managed customer information using CRM platforms to support commercial follow-up and sales execution.

Asesor Comercial @ Claro Nicaragua  Feb 2023 - Jun 2023 I commercialized telecommunications products and services while providing personalized advice to new and existing customers.

I managed commercial follow-up through to successful sales closure and met the performance indicators established by the company.

I used CRM tools to control and track customer interactions and sales opportunities.

## Education

No education data available.

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