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[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

I am a proactive, empathetic individual committed to delivering an excellent customer experience. I have experience in customer service via both written channels and telephone, and I enjoy helping to resolve issues with clarity and friendliness.
I am looking to take on new challenges in remote environments where I can contribute my dedication, organizational skills, and solution-oriented mindset.

## Tech Stack & Tools

### Application Hosting

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/cloudflare/cloudflare-original.svg) Cloudflare](https://jobicy.com/talent?tool=cloudflare.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/googlecloud/googlecloud-original.svg) Google Cloud Platform (GCP)](https://jobicy.com/talent?tool=googlecloud.md)

### Collaboration

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/confluence/confluence-original.svg) Confluence](https://jobicy.com/talent?tool=confluence.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/jira/jira-original.svg) Jira](https://jobicy.com/talent?tool=jira.md)

### Development

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/github/github-original.svg) GitHub](https://jobicy.com/talent?tool=github.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/chrome/chrome-original.svg) Google Chrome](https://jobicy.com/talent?tool=chrome.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/linkedin/linkedin-original.svg) LinkedIn](https://jobicy.com/talent?tool=linkedin.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/opera/opera-original.svg) Opera Browser](https://jobicy.com/talent?tool=opera.md) [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/wordpress/wordpress-original.svg) WordPress](https://jobicy.com/talent?tool=wordpress.md)

### Marketing and Sales Tools

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/salesforce/salesforce-original.svg) Salesforce](https://jobicy.com/talent?tool=salesforce.md)

### Mobile

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/android/android-original.svg) Android](https://jobicy.com/talent?tool=android.md)

## Experience

Customer Support and Sales Agent @ CAT Technologies  Dec 2025 - Jun 2026 Handle banking inquiries and manage tickets
Analyze and resolve customer cases. Perform back-office follow up
Supported sales and retention

Sales Agent @ Personal Flow  Apr 2025 - Nov 2025 Supported sales and retention
Managed high-Volume inquiries
Documented and tracked cases

Bilingual customer support @ Upgaming  Aug 2024 - Feb 2025 Chat and email support
Managed accounts, bonuses and transactions
Handled tickets and ensured accuracy

Bilingual customer support @ Teleperformance  Feb 2024 - Aug 2024 Handle banking inquiries and manage tickets for a crypto wallet (Bitso)
Resolved account and transactions issues
Followed and update security procedures

## Education

National University of La Matanza  Mar 2026 - Jun 2026  Bachelor's Degree in Labor Relations, Human Resoures

National University of Córdoba  Mar 2021 - Aug 2023  Public Translator in English, Legal

CENMA Dean Funes  Feb 2017 - Dec 2019  Bachelor's Degree in Tourism and Hospitality

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This professional hasn’t listed any services yet.