![Daniel Ferreyra](https://jobicy.com/react/themes/app/images/avatar.jpg)
Daniel Ferreyra

# Customer Service & Collections Specialist

Open to offers · Member since 26 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationChajarí, ArgentinaDesired salaryUnspecifiedWork preferenceHybridExperience levelMid
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a proactive customer service and collections professional with extensive experience in contact management, interpersonal communication, and conflict resolution.

I focus on active listening, persuasion, and negotiation to reach satisfactory agreements while maintaining a respectful and solution-oriented approach.

I have strong experience handling computer systems, data entry, and telephone-based operations, with a consistent focus on accuracy and results.

My background includes personalized and telephone customer service, complaint resolution, account follow-up, and coordination of overdue or pending payment cases.

I am comfortable working in remote or on-site environments and adapting to operational needs, daily targets, and service priorities.

I value clear communication, organization, and accountability, and I aim to contribute to efficient customer support and commercial follow-up processes.

## Skills

12 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Active Listening](https://jobicy.com/talent/active-listening.md)[Collections](https://jobicy.com/talent/collections.md)[Communication](https://jobicy.com/talent/communication.md)[Complaint Handling](https://jobicy.com/talent/complaint-handling.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Interpersonal Skills](https://jobicy.com/talent/interpersonal-skills.md)[Logistics Coordination](https://jobicy.com/talent/logistics-coordination.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[Persuasion](https://jobicy.com/talent/persuasion.md)

## Experience

Career history

### Commercial Management and Customer Service · Independent Venture

2019 – PresentI provide personalized and telephone customer service, budget negotiation, and management of overdue or pending payment accounts.

I handle direct advisory, complaint resolution, and intermediation to support compliance with commercial commitments.

I also manage records, track account status, and organize daily contact activity.

### Telephone Support and Logistics Coordination · Rapimotor / Local Services

2021 – 2023I delivered continuous telephone support, received inquiries, managed complaints, and coordinated services with clients.

I used assertive communication to help resolve delivery issues and after-sales service concerns quickly.

I also registered and updated operational information in systems for management tracking.

### General Services and Direct Attention · Independent Activity

2017 – 2021I performed direct public service tasks, supported daily operations, and maintained fluid communication with clients and users.

I adapted to daily objectives and service requirements while ensuring punctual completion of assigned tasks.

## Education

Learning historyNo education data available.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.