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[All talent ↗](https://jobicy.com/talent.md)
* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

I am a proactive, organized, and responsible professional with strong interpersonal skills and the ability to adapt to different work environments. I have more than six years of experience in the digital field, where I have stood out for teamwork, agile decision-making, and effectiveness under pressure.

I have developed my career across sales, prospecting, data entry, and technical support, combining customer-facing communication with operational execution. I am comfortable working with digital channels, remote teams, and fast-paced environments that require consistency and attention to detail.

In sales and prospecting roles, I have handled cold calling, lead follow-up, and personalized outreach, helping improve conversion rates and strengthen client relationships. I also have experience organizing commercial processes using digital tools and maintaining accurate customer information.

In technical support, I have assisted users with system and license activation, order processing, and remote software installation and configuration. This experience has strengthened my problem-solving skills and my ability to provide efficient support while meeting deadlines.

I am especially interested in joining a dynamic work environment that supports continuous professional growth and allows me to contribute value to the team. I am looking for long-term development opportunities where I can keep learning and expanding my impact.

I am open to roles that combine sales, support, operations, and digital administration, particularly in remote or flexible environments where I can apply my experience and continue building my career.

## Skills

### [Problem Solving](https://jobicy.com/talent/problem-solving.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Communication](https://jobicy.com/talent/communication.md)[CRM](https://jobicy.com/talent/crm.md)[Sales](https://jobicy.com/talent/sales.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Lead Generation](https://jobicy.com/talent/lead-generation.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Client Relationship Management](https://jobicy.com/talent/client-relationship-management.md)[Cold Calling](https://jobicy.com/talent/cold-calling.md)[Prospecting](https://jobicy.com/talent/prospecting.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Teamwork](https://jobicy.com/talent/teamwork.md)[Shopify](https://jobicy.com/talent/shopify.md)[Database Management](https://jobicy.com/talent/database-management.md)[Order Processing](https://jobicy.com/talent/order-processing.md)[Software Configuration](https://jobicy.com/talent/software-configuration.md)[Remote Support](https://jobicy.com/talent/remote-support.md)

## Tech Stack & Tools

### Collaboration

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/notion/notion-original.svg) Notion](https://jobicy.com/talent?tool=notion.md)

### Development

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/wordpress/wordpress-original.svg) WordPress](https://jobicy.com/talent?tool=wordpress.md)

## Experience

Agente de Prospección @ National Life Insurance  Not specified I worked in cold calling and digital prospecting for the U.S. market.

I provided personalized guidance to prospects, helping strengthen commercial relationships and improve retention.

I also managed client information and prepared reports using CallHippo and Google Drive.

Agente de Soporte Técnico @ Virtual Keys SpA  Not specified I provided user support and handled the activation of digital systems and licenses.

I managed and processed orders, ensuring efficiency and compliance with deadlines.

I also delivered technical assistance and remote support for software installation and configuration.

Asesor de Ventas / Data Entry | Trabajo informático @ Sasfa Group, SpA  Not specified I worked in customer service and sales through cold calling and digital channels.

I followed up on potential clients and contributed to improving conversion rates in competitive environments.

I also managed databases, updated information on digital platforms, and verified data across online portals.

## Education

No education data available.

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This professional hasn’t listed any services yet.