![Valentina Aquino](https://jobicy.com/react/themes/app/images/avatar.jpg)
Valentina Aquino

# Corporate Accounts Analyst

Open to offers · Member since 27 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationCapital Federal, ArgentinaDesired salaryUnspecifiedWork preferenceHybridExperience levelMid
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a Corporate Accounts Analyst with experience in customer service, account management, and issue resolution.

I have managed a portfolio of around 200 corporate clients, supporting onboarding, contract generation, and ongoing case follow-up for both corporate and VIP customers.

My work has focused on improving customer experience, handling complaints, and designing procedures that help resolve conflicts more efficiently and improve internal processes.

I am comfortable working with Salesforce, Power BI, and Office 365, and I use these tools to organize information, analyze data, and support account operations.

I have also contributed to commercial planning for special events and corporate accounts, with a strong focus on service quality and client retention.

I am interested in roles related to customer success, corporate accounts, and client operations where I can continue developing my analytical and service-oriented profile.

## Skills

15 capabilities[Account Management](https://jobicy.com/talent/account-management.md)[Commercial Strategy](https://jobicy.com/talent/commercial-strategy.md)[Complaint Handling](https://jobicy.com/talent/complaint-handling.md)[Conflict Resolution](https://jobicy.com/talent/conflict-resolution.md)[Contract Management](https://jobicy.com/talent/contract-management.md)[CRM](https://jobicy.com/talent/crm.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Customer Success](https://jobicy.com/talent/customer-success.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Microsoft Teams](https://jobicy.com/talent/microsoft-teams.md)[Office 365](https://jobicy.com/talent/office-365.md)[Outlook)](https://jobicy.com/talent/outlook.md)[Power BI](https://jobicy.com/talent/power-bi.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Salesforce](https://jobicy.com/talent/salesforce.md)

## Tech stack & tools

Working toolkit

### Marketing and Sales Tools

[![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/salesforce/salesforce-original.svg) Salesforce](https://jobicy.com/talent?tool=salesforce.md)

## Experience

Career history

### Analista de Cuentas Corporativas · Getnet Banco Santander (Cat Technologies)

Jun 2023 – PresentI manage a portfolio of corporate clients, including onboarding, contract generation, and ongoing support.

I handle customer service requests, follow up on cases end-to-end, and support VIP and corporate accounts with a focus on service quality and retention.

I also use Salesforce and Power BI to organize information, track cases, and analyze account data.

### Analista de Atención al cliente · OLX AUTOS (Cat Technologies)

Nov 2022 – May 2023I worked in customer support, handling inquiries and resolving client issues in a service-oriented environment.

My responsibilities included complaint management and assisting customers through different stages of their cases.

This role strengthened my communication skills and my ability to work with customer-focused processes.

## Education

Learning history

### Actuarte Studio

Dates not specifiedLicenciatura en Actuación, Acting

Second year in progress.

### Bachillerato con orientación en economía comercial N°22

2020Bachillerato, Economía comercial

Completed with certificate.

### Ministerio de educación e innovación (GCBA)

Jul 2018Curso, Desarrollador Front-end

Completed with certificate.

### Ministerio de educación

Dates not specifiedCurso, Introducción a la organización de trabajo

Modalidad virtual.

### Dirección general de políticas de Juventud del Gobierno de la Ciudad de Buenos Aires

Dec 2020Curso, Comercio electrónico y marketing digital

Completed with certificate.

This professional hasn’t added portfolio projects yet.

This professional hasn’t listed any services yet.