![Juliana Corbalan](https://jobicy.com/react/themes/app/images/avatar.jpg) Juliana Corbalan # Technical Support and Customer Service Professional Open to offers · Member since 27 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationMar del Plata, ArgentinaDesired salaryUnspecifiedWork preferenceRemote Only / Full TimeExperience levelMid * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a service-oriented professional with more than a decade of experience providing personalized attention, support, and clear solutions to clients in commercial environments. My background combines customer service, sales, administration, call handling, product promotion, and activity coordination, which has helped me develop a strong ability to understand needs and respond quickly and effectively. In my current role, I provide post-sales technical support, analyze client requirements, document information for the development team, configure branches, perform installations in virtual machines, and support the integration of systems and AI chatbot training. I also have experience in administration, stock control, logistics, billing, and wholesale operations, which strengthened my organizational skills and my ability to work with accuracy in fast-paced environments. Throughout my career, I have worked in customer-facing and operational roles where empathy, communication, and problem-solving were essential. I enjoy helping people, improving processes, and ensuring a positive experience for every client. I am open to opportunities where I can continue growing in technical support, customer success, administration, or operational coordination, contributing reliability, adaptability, and a strong service mindset. ## Skills 16 capabilities[Administration](https://jobicy.com/talent/administration.md)[Billing](https://jobicy.com/talent/billing.md)[Communication](https://jobicy.com/talent/communication.md)[Coordination](https://jobicy.com/talent/coordination.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Database Management](https://jobicy.com/talent/database-management.md)[Empathy](https://jobicy.com/talent/empathy.md)[Logistics](https://jobicy.com/talent/logistics.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Sales](https://jobicy.com/talent/sales.md)[Social Media Management](https://jobicy.com/talent/social-media-management.md)[Stock Control](https://jobicy.com/talent/stock-control.md)[System Implementation](https://jobicy.com/talent/system-implementation.md)[Technical Support](https://jobicy.com/talent/technical-support.md)[Training](https://jobicy.com/talent/training.md) ## Experience Career history ### Soporte Técnico · Software DeportNet Jan 2022 – PresentI provide post-sales technical support to clients, ensuring the correct implementation of systems. I analyze each client's requirements, document information for the development team, and configure branches. I also perform installations in virtual machines and connect access control devices such as turnstiles, facial readers, and Hikvision equipment. In addition, I train new clients and work groups with personalized follow-up, prepare internal manuals and instructions, participate in .NET system integration, and support AI training for chatbots. I also handle data preloading and assist with system go-live processes. ### Administración – Control de Stock – Logística · Gestión Morris SRL Jan 2022I worked in administration, stock control, and logistics, including entering merchandise into the system from original invoices and updating overall stock. I monitored expired products, tracked product rotation, generated invoices for assigned clients, and coordinated shipping logistics for the coastal region. I also managed administrative wholesale sales of cosmetics, toiletries, perfumes, and household items. ### Atención al Cliente – Ventas – Operación Técnica – Administración · Los Gallegos Martínez Navarro y Cía. Jan 2012 – Dec 2022I spent ten years in customer service, sales, technical operations, and administration across several areas of the company. My responsibilities included commercial inquiry handling, customer retention, data entry, billing, cash handling, order processing, telephone support, database loading, local audits, and energy consumption control. I also supported cultural events with sound, projection, technical assistance, social media, and website management, and participated in commercial campaigns, seasonal promotions, and product launch activities. ### Data Entry – Eventual (Nocturno) · Correo Argentino Jan 2014 – Dec 2016I processed data for customs opening procedures and generated AFIP forms for package pickup in the coastal region. This role strengthened my accuracy, speed, and ability to work with administrative procedures and regulated documentation. ## Education Learning history ### IFP n°84 Dates not specifiedProfesorado, Educación Física Teacher training in Physical Education. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.