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* [Overview](#overview)
* [Portfolio](#portfolio)
* [Services](#services)

## About Me

I am a driven and adaptable Business Computing student with a strong interest in the intersection of technology, business operations, and customer-facing digital work. I have built a foundation in IT, marketing, networking, and practical business support through both academic study and hands-on experience.

I have experience supporting digital customer outreach campaigns, working with basic SQL for reporting, and helping SME clients adopt cloud-based inventory tools. I enjoy using technology to improve efficiency, communication, and business outcomes.

In my previous roles, I also gathered system requirements, prepared SOP documentation, and supported non-technical users with system operations. I am comfortable working across technical and operational tasks and I learn quickly in dynamic environments.

My background includes computer proficiency, system tasks, logistics support, errand execution, and public communication. I bring a resourceful, problem-solving mindset and I am able to adapt to different responsibilities as needed.

I am especially interested in roles related to IT support, business analysis, digital operations, and enterprise systems. I value teamwork, clear communication, and practical solutions that help organizations run more smoothly.

I am eager to contribute my business technology knowledge and hands-on operational capability to a growing organization. I am open to opportunities where I can continue learning while adding measurable value.

## Skills

### [Project Management](https://jobicy.com/talent/project-management.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[SQL](https://jobicy.com/talent/sql.md)[Communication](https://jobicy.com/talent/communication.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[Networking](https://jobicy.com/talent/networking.md)[Marketing](https://jobicy.com/talent/marketing.md)[Accounting](https://jobicy.com/talent/accounting.md)[Logistics](https://jobicy.com/talent/logistics.md)[IT Support](https://jobicy.com/talent/it-support.md)[System Administration](https://jobicy.com/talent/system-administration.md)[Digital Strategy](https://jobicy.com/talent/digital-strategy.md)

## Experience

Digital Operations Associate @ TechFlow Solutions  Sep 2022 - Feb 2023 Managed digital customer outreach campaigns across social channels, resulting in a 25% increase in qualified business leads over six months.

Implemented basic database query solutions using SQL to track customer purchases and generate weekly sales reporting for senior management.

Assisted local SME clients with onboarding onto cloud-based inventory management tools, helping minimize order fulfillment delays.

Junior IT & Business Analyst @ Enterprise Systems Ltd  Dec 2024 - Sep 2025 Conducted system requirements gathering for retail clients looking to implement computerized Point of Sale (POS) setups.

Prepared standard operating procedure (SOP) documentation and trained non-technical staff on system operations.

Monitored network uptime and resolved basic hardware, operating system, and database software issues for over 30 workstation end-users.

## Education

Kampala International University  Sep 2025  Bachelor's Degree, Business Computing

Currently pursuing a Bachelor's Degree in Business Computing in Uganda.

Nsangi Secondary School  Mar 2023 - Dec 2024  Advanced Certificate of Education

Completed the Advanced Certificate of Education.

Rhomu Care College  Feb 2018 - Nov 2022  Uganda Certificate of Education

Completed the Uganda Certificate of Education.

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