![Valentina Cedeño](https://jobicy.com/react/themes/app/images/avatar.jpg) Valentina Cedeño # Customer Service and Administrative Support Specialist Open to offers · Member since 28 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationHeredia, Costa RicaDesired salaryUnspecifiedWork preferenceOn-site / Full TimeExperience levelJunior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a professional with experience in customer service, sales support, and administrative assistance. I have worked in environments where I needed to assist clients, manage calls and messages, and support daily operations with organization and responsibility. I am comfortable handling Microsoft Office tools such as Word, Excel, and PowerPoint, and I also have experience using Shopify. My background includes document management, inventory control, and resolving customer issues in a timely and courteous manner. I consider myself a responsible, organized, and service-oriented person. I work well under pressure and I value teamwork, clear communication, and commitment to quality service. My experience includes roles in cafeterias and sales support, where I helped with cash handling, inventory, and customer attention. These experiences strengthened my ability to adapt quickly and maintain a positive attitude in busy settings. I am currently finishing my high school studies and have completed technical training in Secretarial Studies and Higher Technician in Human Resources. This academic path has helped me build a stronger foundation in administration, people support, and workplace organization. I am open to opportunities where I can continue growing in customer service, administrative support, or human resources-related roles, contributing with dedication and a strong willingness to learn. ## Skills 12 capabilities[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Chat Support](https://jobicy.com/talent/chat-support.md)[Communication](https://jobicy.com/talent/communication.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Document Management](https://jobicy.com/talent/document-management.md)[Human Resources](https://jobicy.com/talent/human-resources.md)[Microsoft Excel](https://jobicy.com/talent/microsoft-excel.md)[Microsoft PowerPoint](https://jobicy.com/talent/microsoft-powerpoint.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[Sales](https://jobicy.com/talent/sales.md)[Shopify](https://jobicy.com/talent/shopify.md)[Teamwork](https://jobicy.com/talent/teamwork.md) ## Experience Career history ### Sales Promoter · CBD Perfect Costa Rica Feb 2023 – Nov 2025I promoted products and encouraged customers to make purchases in a cordial and helpful manner. I provided information about the brand's products and supported customer attention in a sales environment. This role strengthened my communication, customer service, and sales support skills. ### Customer Service Assistant · Aurisbel Cafeteria, Paseo de las Flores Feb 2025 – Nov 2025I gained experience in customer service within a cafeteria environment, including cash handling and customer attention. I also supported call and message handling, inventory control, and daily operational tasks. The role required problem-solving, pressure management, and a strong focus on customer satisfaction. ### Sales and Administrative Support · Bamobam Oxigeno Nov 2025 – Feb 2026I worked in sales, customer service, and administrative support. My responsibilities included cash handling, inventory management, warehouse support, Excel tasks, Shopify use, and incident resolution. I maintained an organized and responsible approach while supporting service operations. ### Human Resources Technician · REDDECOM Feb 2026 – PresentI completed technical training in Human Resources focused on strategies and management. This training strengthened my understanding of administrative processes and people-oriented workplace practices. It supports my interest in continuing to grow in administrative and human resources-related roles. ## Education Learning history ### Liceo Regional de Flores Dates not specifiedHigh School Studies In Progress, Secondary Education I am currently finalizing my high school studies. ### IPEC Barva Dates not specifiedTechnical Degree, Secretarial Studies I completed technical training in Secretarial Studies. ### REDDECOM Jul 2025 – Oct 2025Higher Technician, Human Resources I completed a Higher Technician program in Human Resources focused on strategies and management. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.