![Emilie DeVantier](https://jobicy.com/react/themes/app/images/avatar.jpg) Emilie DeVantier # Administrative Support and Customer Service Professional Open to offers · Member since 28 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationCharlotte, United StatesDesired salaryUnspecifiedWork preferenceOn-site / Full Time, Part Time, Contract, Freelance, Internship, TemporaryExperience levelJunior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a criminology student at North Carolina State University with hands-on experience in administrative support, customer service, and program coordination. I have supported daily operations in government, recreation, and senior living environments, where I learned how to stay organized, communicate clearly, and adapt quickly to changing priorities. In my internship with the North Carolina Department of Justice, I assisted with documentation, coordinated program activities, and supported outreach events. That experience strengthened my understanding of professional communication, cross-functional teamwork, and the importance of accurate records management. I also worked in a member service role at a recreation center, where I helped create a welcoming and safe environment for visitors. I handled questions, supported facility operations, and resolved concerns professionally while maintaining a strong focus on service and safety. My earlier experience in dining services taught me how to work efficiently in fast-paced settings, support individual needs, and collaborate with a team to deliver consistent service. Working with senior residents also helped me build patience, empathy, and problem-solving skills. I have developed strong administrative and technical skills through my academic and work experience, including Microsoft Office, Google Workspace, Microsoft Teams, Zoom, and Canvas. I am comfortable with documentation, scheduling support, event coordination, and day-to-day operational tasks. I am open to opportunities where I can contribute my organizational skills, customer service background, and administrative support experience in a professional environment. I am especially interested in roles that value reliability, teamwork, and clear communication. ## Skills 12 capabilities[Administrative Support](https://jobicy.com/talent/administrative-support.md)[Communication](https://jobicy.com/talent/communication.md)[Cross Functional Communication](https://jobicy.com/talent/cross-functional-communication.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Document Management](https://jobicy.com/talent/document-management.md)[Event Coordination](https://jobicy.com/talent/event-coordination.md)[Google Workspace](https://jobicy.com/talent/google-workspace.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Project Coordination](https://jobicy.com/talent/project-coordination.md)[Records Management](https://jobicy.com/talent/records-management.md)[Teamwork](https://jobicy.com/talent/teamwork.md) ## Experience Career history ### Intern · North Carolina Department of Justice Aug 2025 – Nov 2025Supported administrative operations by coordinating program activities, maintaining documentation, and assisting with daily functions. Maintained organized program records and documentation to support efficient departmental operations. Prepared program materials and assisted the manager with outreach program coordination and events. Developed an understanding of government operations, requirements, cross-functional teamwork, and professional communication. ### Member Service Entrance Assistant · Wellness and Recreation Center and Carmichael Gym May 2024 – Dec 2025Provided a welcoming and safe environment by assisting visitors and answering questions with strong customer service. Supported daily facility operations by monitoring the gym and equipment while ensuring compliance with safety policies and procedures. Collaborated with team members to address operational needs during busy periods. Resolved customer concerns professionally while adapting to changing priorities in a fast-paced, team-oriented environment. ### Dining Services Associate / Server · Windsor Run Senior Living Community Jan 2021 – May 2025Assisted senior residents by providing attentive service while accommodating individual needs in a fast-paced dining environment. Adapted to COVID-19 safety protocols by delivering meals directly to residents’ apartments, supporting resident well-being while maintaining health and safety standards. Collaborated with dining staff to maintain efficient service, meal requests, payments, and accommodations while building communication and problem-solving skills. ## Education Learning history ### North Carolina State University Jan 2024 – Jun 2026Bachelor of Arts (B.A.), Criminology Pursuing a Bachelor of Arts in Criminology with an expected completion date in June 2026. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.