* ![Ratih Mawantika](https://jobicy.com/data/server-nyc0409/galaxy/mercury/2026/08/avatar_72947_1785657927.jpg) Ratih Mawantika # Pre & Post-Sales Consultant | Banking API Solutions | Enterprise Cash Management Actively looking · Member since 28 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationSouth Tangerang, IndonesiaDesired salaryfrom 1000 USD/monthlyWork preferenceRemote Only / Full Time, Part Time, ContractExperience levelSenior [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a results-driven Pre & Post-Sales Consultant with more than nine years of experience in enterprise banking API solutions, technical presales, and client success management at Bank Central Asia, Indonesia's largest private bank. I specialize in translating complex technical requirements into scalable API integration roadmaps and measurable business outcomes. I have managed the full integration lifecycle, from client onboarding and testing to go-live and post-production monitoring. I have supported and retained more than 200 enterprise clients across banking, telecommunications, manufacturing, education, insurance, automotive, retail, and fintech. My experience includes REST APIs, payment infrastructure, Virtual Accounts, QRIS, MT940, Host-to-Host ERP integration, and enterprise cash management. I work closely with relationship managers, product owners, business analysts, QA engineers, IT teams, and enterprise clients to design solutions, conduct product demonstrations, resolve incidents, and meet SLA commitments. I have delivered banking API solutions, robotic process automation initiatives, custom reporting capabilities, automated reconciliation solutions, and process improvements that reduced manual effort, improved accuracy, and accelerated client go-live timelines. I am open to global remote opportunities in banking technology, fintech presales, technical consulting, enterprise client success, and API integration roles. Notice period: 1 month ## Skills 17 capabilities[API Integration](https://jobicy.com/talent/api-integration.md)[Cross Functional Collaboration](https://jobicy.com/talent/cross-functional-collaboration.md)[Customer Success Management](https://jobicy.com/talent/customer-success-management.md)[Incident Management](https://jobicy.com/talent/incident-management.md)[JSON](https://jobicy.com/talent/json.md)[Process Improvement](https://jobicy.com/talent/process-improvement.md)[Product Demonstrations](https://jobicy.com/talent/product-demonstrations.md)[Project Management](https://jobicy.com/talent/project-management.md)[Robotic Process Automation](https://jobicy.com/talent/robotic-process-automation.md)[Root Cause Analysis](https://jobicy.com/talent/root-cause-analysis.md)[SLA Management](https://jobicy.com/talent/sla-management.md)[Solution Architecture](https://jobicy.com/talent/solution-architecture.md)[Solution Design](https://jobicy.com/talent/solution-design.md)[SOP Development](https://jobicy.com/talent/sop-development.md)[SQL](https://jobicy.com/talent/sql.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Technical Troubleshooting](https://jobicy.com/talent/technical-troubleshooting.md) ## Tech stack & tools Working toolkit ### Application Utilities [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/postman/postman-original.svg) Postman](https://jobicy.com/talent?tool=postman.md) ### Collaboration [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/jira/jira-original.svg) Jira](https://jobicy.com/talent?tool=jira.md) ### Development [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/kibana/kibana-original.svg) Kibana](https://jobicy.com/talent?tool=kibana.md) ## Experience Career history ### Pre & Post-Sales Consultant — Enterprise Cash Management & Banking API Solutions · Bank Central Asia (BCA) Jan 2016 – PresentManage the end-to-end banking API integration lifecycle for more than 200 enterprise clients, covering onboarding, testing, go-live, post-production monitoring, incident handling, and SLA management. Maintain a zero critical-failure record across major deployments and partner with relationship marketing teams to identify client needs, design tailored cash management solutions, and deliver technical product demonstrations. Designed and implemented API, payment, ERP integration, RPA, MT940, merchant reporting, and foreign exchange solutions for major enterprise clients including Astra International Group, Indosat, Xiaomi, DANA, BCA Digital, Bank DKI, LinkAja, Semen Indonesia Group, XXI Cinemas, and others. Collaborate with product owners, business analysts, QA engineers, and IT teams using Postman and Kibana to diagnose production issues, improve complaint handling, communicate incidents, and maintain client trust. ### Junior Business Analyst · Bank Central Asia (BCA) Oct 2015 – Oct 2016Participated in BCA's Junior Business Analyst Program, supporting banking product enhancement initiatives and cross-functional project delivery. Authored User Requirement Specifications for more than three banking product enhancement projects, coordinated project timelines and documentation across business units, and supported SOP development for new banking product launches and internal process improvements. ## Education Learning history ### Diponegoro University 2011 – 2015Bachelor of Industrial Engineering, Industrial Engineering This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.