![Tsepo Chapi](https://jobicy.com/react/themes/app/images/avatar.jpg) Tsepo Chapi # IT Manager / ICT Executive / Digital Financial Services Leader Open to offers · Member since 28 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationMohale's Hoek, LesothoDesired salaryUnspecifiedWork preferenceHybridExperience levelSenior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am an IT Manager and ICT Executive with more than 15 years of experience across telecommunications, mobile financial services, enterprise applications, business intelligence, revenue assurance, fraud management, IT governance, and higher education. I have led strategic technology delivery, operational excellence, and digital transformation initiatives, including managing a major implementation and migration project valued at ZAR 4 million. My background includes building and supporting enterprise and telecom platforms, leading application development and support teams, and delivering executive dashboards and reporting using SQL and Power BI. I have also worked extensively in revenue assurance, fraud analytics, KYC/AML compliance, and governance improvements, helping identify revenue leakages and strengthen control environments. I enjoy leading teams, aligning technology with business goals, and improving systems, processes, and service delivery in complex environments. I am open to opportunities where I can contribute my experience in IT leadership, digital financial services, enterprise applications, and data-driven decision-making. ## Skills 15 capabilities[AML](https://jobicy.com/talent/aml.md)[Business Intelligence](https://jobicy.com/talent/business-intelligence.md)[Data Analysis](https://jobicy.com/talent/data-analysis.md)[Digital Transformation](https://jobicy.com/talent/digital-transformation.md)[Fraud Management](https://jobicy.com/talent/fraud-management.md)[IT Governance](https://jobicy.com/talent/it-governance.md)[IT Management](https://jobicy.com/talent/it-management.md)[KYC](https://jobicy.com/talent/kyc.md)[Operations Management](https://jobicy.com/talent/operations-management.md)[Power BI](https://jobicy.com/talent/power-bi.md)[Project Management](https://jobicy.com/talent/project-management.md)[Reporting](https://jobicy.com/talent/reporting.md)[SQL](https://jobicy.com/talent/sql.md)[Stakeholder Management](https://jobicy.com/talent/stakeholder-management.md)[Team Leadership](https://jobicy.com/talent/team-leadership.md) ## Tech stack & tools Working toolkit ### Data Stores [![Image](https://cdn.jsdelivr.net/gh/devicons/devicon@master/icons/oracle/oracle-original.svg) Oracle Database](https://jobicy.com/talent?tool=oracle.md) ## Experience Career history ### Senior Operations Manager · Sasai Econet Financial Services Mar 2024 – Jan 2025Managed delivery, migration, and implementation of a strategic technology project valued at ZAR 4 million. Directed digital financial services operations and supported operational excellence across the function. Ensured KYC, AML, and regulatory compliance in a highly controlled environment. ### Manager, Applications & Product Development · Econet Telecom Lesotho Feb 2018 – Feb 2024Led a team of 12 professionals across Applications Development, Application Support, and Business Intelligence. Directed development and support of EcoCash, EcoSure, Ecorec, and enterprise telecom platforms. Developed executive dashboards using SQL and Power BI to support decision-making and performance monitoring. ### Manager, IT & Revenue Assurance · Econet Telecom Lesotho Jul 2012 – Jan 2018Identified revenue leakages worth approximately ZAR 10 million through revenue assurance and fraud analytics. Led IT audits, fraud management, and governance improvements. Supported stronger controls and better oversight across IT and revenue-related processes. ### Senior Data Analyst · Econet Telecom Lesotho Oct 2011 – Jun 2012Produced business intelligence reports and supported fraud investigations. Contributed analytical insights to operational and investigative work. Helped improve reporting quality and data-driven decision-making. ### Mathematics Teacher · Masianokeng High School Jan 2011 – Sep 2011Delivered mathematics instruction and assessment. Supported student learning through classroom teaching and evaluation. Built foundational experience in education and communication. ## Education Learning history ### National University of Lesotho Dates not specifiedBachelor of Science, Computer Science and Mathematics This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.