![Fatemeh Rabi Hashemi](https://jobicy.com/react/themes/app/images/avatar.jpg)
Fatemeh Rabi Hashemi

# Customer Support Specialist

Open to offers · Member since 28 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationTehran, IranDesired salaryfrom 15 USD/hourlyWork preferenceRemote Only / Part Time, ContractExperience levelMid
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a customer support specialist with more than 2 years of experience providing customer assistance, administrative support, and accurate documentation in a private company.

I have handled customer requests through digital platforms, managed records, and resolved issues efficiently while maintaining a professional and service-oriented approach.

My strengths include clear communication, analytical thinking, attention to detail, and the ability to evaluate information objectively.

I am comfortable working with customer service and support software, Microsoft Office, data entry tools, email management systems, AI tools, and prompt writing workflows.

I am currently expanding my professional knowledge through Veterinary Nursing training and continuing my studies in Animal Biology, which reflects my commitment to continuous learning.

I am seeking remote opportunities in customer support, AI evaluation, and operations support where I can contribute strong organizational skills and reliable service delivery.

## Skills

11 capabilities[Administrative Support](https://jobicy.com/talent/administrative-support.md)[AI Tools](https://jobicy.com/talent/ai-tools.md)[Analytical Thinking](https://jobicy.com/talent/analytical-thinking.md)[Attention To Detail](https://jobicy.com/talent/attention-to-detail.md)[Communication](https://jobicy.com/talent/communication.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Customer Support](https://jobicy.com/talent/customer-support.md)[Data Entry](https://jobicy.com/talent/data-entry.md)[Documentation](https://jobicy.com/talent/documentation.md)[Microsoft Office](https://jobicy.com/talent/microsoft-office.md)[Troubleshooting](https://jobicy.com/talent/troubleshooting.md)

## Experience

Career history

### Customer support and services · Credit sales specialist company

Jan 2024 – PresentI provide professional customer support by responding to inquiries and resolving customer issues.

I assist customers with account information, credit purchase processes, and order-related requests while maintaining accurate customer records.

I also process and verify customer data, collaborate with internal teams, and prepare reports and administrative documents using Microsoft Office applications.

## Education

Learning history

### Islamic Azad university of Tehran

Sep 2024Associate, Animal biology

I am currently pursuing an Associate Degree in Animal Biology with an academic focus on animal health, biology, physiology, and veterinary sciences.

My studies support my interest in continuous learning and expanding knowledge in animal care, life sciences, and interdisciplinary fields.

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