![Patricia Santos](https://jobicy.com/react/themes/app/images/avatar.jpg) Patricia Santos # Agricultural Trade Analyst / Implementation Unit Manager Open to offers · Member since 29 Jul 2026 [Message](https://jobicy.com/dashboard-page.md) ShareLocationSanto Domingo Este, Dominican RepublicDesired salaryUnspecifiedWork preferenceHybrid / Full TimeExperience levelSenior * [Overview](#overview) * [Portfolio 0](#portfolio) * [Services 0](#services) ## About Professional summaryI am a professional with experience in agricultural trade, implementation of commercial agreements, and coordination of technical work within a government environment. I have worked in the Ministry of Agriculture in roles of increasing responsibility, including analyst and unit manager, where I have supported the follow-up and execution of bilateral, multilateral, and regional trade commitments. My background also includes customer service, airline operations, sales, and passenger assistance, which has strengthened my communication, service orientation, and ability to work under pressure. I am comfortable coordinating tasks across teams, supervising priorities, and ensuring that commitments are completed accurately and on time. I have academic training in business administration with a focus on tourism and hospitality, along with complementary studies in WTO topics, sanitary and phytosanitary measures, customs agencies, and advanced Excel. I am a native Spanish speaker with intermediate English skills, and I am interested in contributing my experience, discipline, and analytical capacity to an organization that values professional growth and teamwork. ## Skills 8 capabilities[Communication](https://jobicy.com/talent/communication.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Excel](https://jobicy.com/talent/excel.md)[Microsoft PowerPoint](https://jobicy.com/talent/microsoft-powerpoint.md)[Microsoft Word](https://jobicy.com/talent/microsoft-word.md)[Project Coordination](https://jobicy.com/talent/project-coordination.md)[Sales](https://jobicy.com/talent/sales.md)[Team Supervision](https://jobicy.com/talent/team-supervision.md) ## Experience Career history ### Encargada Unidad de Implementación de Acuerdos · Oficina de Tratados Comerciales Agrícolas, Ministerio de Agricultura Jul 2022 – PresentI assign, coordinate, and supervise topics for analysts in the unit and other areas of the office according to work priorities and needs. I ensure compliance with commitments derived from commercial agreements signed and under negotiation by the Dominican Republic in agricultural matters. I also support efforts to maximize access to new markets and strengthen the implementation of trade agreements. ### Analista en Comercio Agropecuario · Oficina de Tratados Comerciales Agrícolas, Ministerio de Agricultura Oct 2017 – Dec 2022I followed up on technical work related to the implementation of commitments assumed through bilateral, multilateral, and regional negotiations. I provided support on agricultural matters in the Ventanilla Única de Comercio Exterior (VUCE) and carried out statistical monitoring of agricultural imports. My role required analytical work, coordination with different stakeholders, and attention to trade and regulatory details. ### Secretaria Ejecutiva · Oficina de Tratados Comerciales Agrícolas, Ministerio de Agricultura Sep 2016 – Sep 2017I received users and documents, supported the directorate, and carried out specific tasks with different areas of the office. This position strengthened my administrative support, organization, and internal coordination skills. ### Representante de Servicios · Grupo Popular Dominicano May 2016 – Aug 2016I assisted and guided clients regarding the services offered by the banking institution. This experience strengthened my customer service, communication, and problem-solving abilities. ### Agente de Ventas · Swissport Dominicana / Delta Air Lines Dec 2014 – Apr 2016I issued, modified, and canceled airline tickets and handled reservations. The role required accuracy, service orientation, and the ability to manage customer requests efficiently. ### Servicio al Pasajero · Swissport Dominicana / Delta Air Lines May 2013 – Dec 2014I received, guided, and assisted passengers with reservations and supported flight check-in and dispatch processes. I helped verify passenger lists and ensured smooth service delivery in a fast-paced airport environment. ### Seguridad de Aerolínea · Swissport Dominicana / Delta Air Lines Apr 2012 – May 2013I helped ensure the safety of passengers and aircraft. This position required vigilance, responsibility, and adherence to operational procedures. ### Pasante · Swissport Dominicana / Delta Air Lines Dec 2011 – Mar 2012I completed an internship supporting airline security tasks focused on passenger and aircraft safety. This experience introduced me to operational discipline and airport service standards. ## Education Learning history ### Universidad Tecnológica de Santiago (UTESA) Jan 2010 – Dec 2015Licenciatura, Administración de Empresas Turísticas y Hoteleras I completed a bachelor's degree focused on tourism and hospitality business administration. This academic training provided a foundation in business management, service operations, and organizational processes. This professional hasn’t added portfolio projects yet. This professional hasn’t listed any services yet.