![Melina Gómez](https://jobicy.com/react/themes/app/images/avatar.jpg)
Melina Gómez

# Commercial and Customer Service Professional

Open to offers · Member since 29 Jul 2026 [Message](https://jobicy.com/dashboard-page.md)

ShareLocationBerazategui, ArgentinaDesired salaryUnspecifiedWork preferenceOn-site / Full TimeExperience levelJunior
* [Overview](#overview)
* [Portfolio 0](#portfolio)
* [Services 0](#services)

## About

Professional summaryI am a student of Hotel Administration with experience in customer service, sales, cash handling, and payment processing.

I have worked in hospitality, retail, and caregiving roles, which helped me strengthen my communication skills, empathy, and problem-solving abilities.

I am comfortable assisting clients, managing reservations, handling billing and collections, and coordinating with different teams to ensure a positive customer experience.

I also have experience with cash register closing, stock control, product display, and working with multiple payment methods.

I am known for being responsible, committed, and results-oriented, with a strong focus on delivering excellent service.

I am looking to grow in a commercial environment where I can contribute my customer-oriented mindset and continue developing professionally.

## Skills

10 capabilities[Billing](https://jobicy.com/talent/billing.md)[Collections](https://jobicy.com/talent/collections.md)[Communication](https://jobicy.com/talent/communication.md)[Customer Service](https://jobicy.com/talent/customer-service.md)[Empathy](https://jobicy.com/talent/empathy.md)[Negotiation](https://jobicy.com/talent/negotiation.md)[Problem Solving](https://jobicy.com/talent/problem-solving.md)[Sales](https://jobicy.com/talent/sales.md)[Stock Control](https://jobicy.com/talent/stock-control.md)[Teamwork](https://jobicy.com/talent/teamwork.md)

## Experience

Career history

### Internship – Reception and Food & Beverage · Sarmiento Palace Hotel

2025 – 2026I completed an internship in reception and Food & Beverage, where I provided personalized attention to guests and clients.

I managed reservations, payments, and invoicing, while also advising customers about hotel services.

I coordinated with different areas to help ensure a high-quality customer experience.

### Caregiver and Companion · Interdomic S.A.

2024 – 2026I worked providing personalized accompaniment and assistance.

This role strengthened my empathetic communication and my ability to resolve situations calmly and responsibly.

### Cashier and Stock Clerk · Supermercado Don Juan

2021 – 2023I handled customer service and product guidance in a retail environment.

I processed payments using multiple methods, closed and balanced the cash register, and supported stock replenishment and control.

I also collaborated with product display and store organization tasks.

## Education

Learning history

### Universidad Nacional de Quilmes

2019Licenciatura, Administración Hotelera

I am currently studying Hotel Administration and have completed 65% of the program.

### ISFD Prof. Alberto G. Cavero

2023 – 2023Course, English for Hospitality A1

I completed an English for Hospitality A1 course focused on basic communication in hotel settings.

### Ministerio de Capital Humano

2025 – 2025Course, Quality in Customer Service in Tourism

I completed training focused on service quality and customer attention in the tourism sector.

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